Gensys 4+
SPS Gensys B.V.
Designed for iPad
-
- Free
Screenshots
Description
The app is a feature rich and easy to use client for administrators, IT managers, service managers and end users. It contains all the neccesarry functions to monitor and manage an IT infrastructure. Event analyses and management, incident diagnosis, ticket handling, contact management, stand-by team management, dashboarding, etc.
Some of the highlights are: monitor and manage multiple clients, view messages grouped by type and severity, monitor status of IT-services and Business services, 24x7 stand-by support functions, view relationships within the IT infrastructure, perform root cause and impact analyses, analyse statistics and create graphics for a variety of values, perform trend analyses, create and update tickets, register activities and follow-ups.
Gensys provides everything for IT management with a business focus. Manage IT systems on-premises and in the cloud from a single console. The core of Gensys is the Active CMDB. Always up-to-date and reliable. The Monitor is for every system, platform, service or application. In the cloud or on-premises. Service Management with a business focus, workflows, reports, dashboards and an innovative service desk. Gensys CRM for contact and contract management. Gensys: powerful through integration.
Your CMDB is always up-to-date, correct and complete. The central point for all information about and relationships between configuration items. For effective end-to-end IT management with a business focus. Including for a hybrid environment. Fully integrated with Monitoring and Service Management. Gain an insight into and control over IT with the Gensys Active CMDB.
Gensys has the best IT monitor for the cloud and on-premises IT. For every system, platform or application, in the cloud or on-premises. Monitor multiple (internal) client environments from one system. Analyse and prevent incidents. Respond in good time. Guarantee the end-to-end availability and performance of IT chains.
IT Service Management focusing on the business. Manage the impact on the business with Gensys Service Management. ITIL supported. Workflows for quality guarantees. With a Service Desk which shows in one feed not just what’s happened, but also what’s going to happen! Effective collaboration because everyone involved is fully up to speed.
Gensys CRM, for service provider and IT department. Control IT management through agreements and capabilities. Stay in control of the contracts with clients, from clients and with suppliers. Manage leads and opportunities. Record all contacts with clients or prospects.
What’s New
Version 13.6.0
Improvements in ticket timeline, including added support for inline interactions
Updated task screen
Improvements with mention in add conversation
Various bug fixes and miscellaneous improvements
App Privacy
The developer, SPS Gensys B.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Seller
- SPS Gensys B.V.
- Size
- 29.4 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Mac
- Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch
- Age Rating
- 4+
- Copyright
- © Gensys Solutions BV
- Price
- Free