SPV® Mobile 2.15 4+

MSI Data

    • Free

Screenshots

Description

Mobile Field Service Software

Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Efficiency with Service Pro® Mobile

Your customers have higher expectations.

Help your field service technicians exceed them.

Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate.

Why Service Pro Mobile?

A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call.

• Service Pro Mobile works anywhere - Service technicians can record work in areas with or without wireless network connectivity.
• Service Pro Mobile is easy to use - The mobile field service management features of Service Pro Mobile are intuitively laid out and use the device's native navigation.
• Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field.
• Service Pro Mobile deployment options - On-premise or cloud.
• Service Pro Mobile does work orders and inspections - Technicians that perform work orders and inspections need just one device and just one app - Service Pro Mobile.
• Optionally capture GPS records at important steps of the order process. (Continued use of GPS running in the background can dramatically decrease battery life.)
• Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system, or our own Service Pro system.


What can Service Pro Mobile do?

Service Pro Mobile includes many paperless service management capabilities for field service technicians:

• Service Technician Status
• Important Alerts
• Built-In Text Messaging
• Service Technician Calendar
• Work Order Management:
• Site Contacts
• Site Equipment Assets
• Warranty Tracking
• Technician Time Tracking
• Inventory Tracking
• Asset Inspections
• Service History
• Photo Capture
• Signature Capture
• Technician Location Tracking using Device's GPS

Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 2.15.40

- The Viewpoint Portal website now displays properly and shows the buttons on the timecard page.
- Picker values no longer revert to their previous values after selecting different values.
- PO Item detail updates are no longer cleared on the detail page after making a selection in a picker.

App Privacy

The developer, MSI Data, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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