311 Toronto 17+
City of Toronto
-
- Free
iPhone Screenshots
Description
Connect with 311 Toronto while on the go using the device and channel of your choice, 24 hours a day, seven days a week, 365 days a year.
Use the app to make requests for more than 600 different services including Animal Services, Bylaw Violations, Service Complaints, Graffiti Removal, Noise Complaints, Road Maintenance and Traffic Safety, Tree Maintenance, Waste Collection, Water and Sewer Services and Winter Maintenance and more.
Use the location-based technology on your smart phone to report a problem and easily attach a photo to show exactly what you are looking at.
Track your service request using your unique reference number and opt-in for text message (SMS) or email notifications to receive instant status updates of your request.
Easily book, reschedule or cancel appointments for select services.
Connect directly with a Customer Service Representative through the 311 Live Agent chat function.
Review and explore open service requests in public spaces through the new Explore Map function which allows you to see open requests within 8km of your location.
Use the expanded knowledge base and enhanced search function to find the information about City services and programs you are looking for quickly and easily.
What’s New
Version 1.2.2
Bug Fixes
Ratings and Reviews
Unable to create service requests
Get an error message in the middle of creating service request “network error”. And the form that I filled disappears. Keeps failing over and over. And yes my network is working just fine.
Very buggy
- When opening the app, it shows the Toronto logo with no loading spinner or other info for up to a minute.
-Trying to order a replacement green bin. Get to step 3 which says “select your bin below” and an empty list, with no way to proceed.
Not easy to report complaints
App supposed to make report complaint easier for toronto residents and work on those issues as soon as possible BUT this app doesn’t seem to do that!
App Privacy
The developer, City of Toronto, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- City of Toronto
- Size
- 25.5 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+
- Copyright
- © 2022, City of Toronto
- Price
- Free