2.1
out of 5
45 Ratings
Very glitchy on IOS, requires multiple restarts to return to the main menu. Menu bars disappear once zoomed in or scrolled and don’t always reappear.Formatting of some protocol/med pages are warped as if an image has been inserted into the page but incorrectly sized.This is a resource for all EMS in the province, it should be maintained more appropriately.
Hope all of us rural medics can memorize our Pediatric doses because if you don’t have reception you can’t access the app! It does not download to your phone so you can’t access it- even if you opened it/ updated it before losing reception.Rural highways have minimal or spotty reception, our patients deserve better.
Hi ALaurelPunch. Both the iOS and Android apps should work well in good reception, no reception, and spotty reception. Now, I see that your review came in on August 3. An update to the iOS app came out August 5 (Version 3.1.1) with the option to "Postpone Update" and enter offline mode with the app. Can you please contact development@icehealthsystems.com if you are continuing to have issues to explain what you're seeing and provide your AppID? Thank you.Chad
Protocols just come up as “not found.” Hope everyone has their protocols memorized perfectly! At least they don’t change often! 🤪
My apologies for the delay in responding. On a good internet connection, please click the red Reset App Content button on the main screen. That should resolve this "not found" reference.https://www.ahsems.com/public/AHS/apps/updateProtocolsApp2025.jsp provides additional troubleshooting support, including email support if needed.
Please help asap
This app is no longer working for iPhone
Won’t update, just freezes