Intact Assurance 4+

Really would like to see what my policy is and how much I am paying...
Update: the developer got back to me and explained how to access the information. Perfect

Hello, you have access to all of your insurance documents, including your billing statement on the app. Simply click on the desired policy from the homepage, then click on "Documents". You will find all the details of your contract and your premium. Thank you and good day.

I am extremely disappointed and beyond frustrated with the app. Everything was fine until the app changed. Now my score keeps dropping for no apparent reason since all the trips I've driven show perfect with no events. My discount dropped from 24% to 11% since the app changed, but my driving remains excellent as per the trips on the app. This makes absolutely no sense. I sent multiple emails with screens shots as proof but never got an answer. I called twice, the first person told me to give the app 14 days so it processes any changes, but my discount percentage kept dropping. The second time I called, the agent went through all of my trips for the past 30 days and that's when we realized that even though all the trips on the app on my end showed prefect driving, these same trips on her monitor showed multiple events. This proved there is a discrenpency between what we see in the app and what Intact Assurance keeps as record for the same trips!!! The agent told me to write an e-mail about our phone conversation and what we discovered, which I did. I sent an e-mail explaining this MAJOR discrepancy and still got no response!!!! You guys are complete SCAMMERS!!!!!

Hello, we are sorry for the problem that you are experiencing. We invite you to contact our technical support at 1 855 785-2223 weekdays from 8AM to 8PM or Saturday from 8H30AM to 4H30PM or at mydrive.quebec@intact.ca with your information, so that one of our agents can investigate your file and assist you. Have a good day!

Autant l’application ne donne pas toujours des avertissements quand on pense avoir fait un excès de vitesse ou une accélération rapide ou encore un freinage rapide, autant elle donne des avertissements quand, hors de tout doute, aucune faute n’a été commise... on nous demande d’être honnête dans les erreurs que l’on rapporte alors que l’application elle même n’est pas vraiment juste... plutôt frustrant et décevant, surtout quand on passe d’un rabais potentiel de 21% à un de 4% alors que rien ne change dans notre conduite. Les passages à niveau (viaducs, etc.) semblent particulièrement sensibles à indiquer des excès de vitesses. Un gros non.

Bonjour Sim green, vos commentaires sont importants pour nous, et nous aimerions analyser votre dossier plus en profondeur. Pouvez-vous nous écrire vos coordonnés à intactlab@intact.net svp? Merci et bonne journée !