Barceló Hotel Group 12+

Barceló Hotel Group

Designed for iPhone

    • 4.0 • 86 Ratings
    • Free

iPhone Screenshots

Description

Welcome to the Barceló App!

Discover a new way to make your stay in our hotels an unforgettable experience. We invite you to make the most of our hotels by using our App. We want to make you feel unique and live unforgettable moments with us.

Thanks to our application you can carry out the booking process in the simplest way and have access to exclusive offers.

In addition, you can enjoy a much more comfortable stay adapted to your personal preferences in any of the hotels of all Barceló Hotel Group brands: Royal Hideaway, Barceló, Occidental and Allegro. Take advantage of benefits such as:

• Book through our App in the restaurants of our hotels and consult their menu or request a room or pool service from anywhere. You can also get allergen and intolerance information.

• Consult and book in our spas a thermal circuit or our massage and beauty treatments. We put at your disposal everything that can help your relaxation and well-being.

• Request additional amenities to your room or report an incident if it arises during your stay in real time. Our staff will respond as soon as possible.

• Check the activities and shows that take place during your stay at the hotel. Thanks to a handy calendar with updated schedules, you can make sure you don't miss anything.

• Know the destination and book the activities we have prepared for you. Designed by our local experts, they are the ideal complement to your stay. Let us surprise you!

• Book transfers to and from the airport, gifts or make use of any of the additional services offered by the hotel.

• Discover all the possibilities of our rooms and contact our staff to organize any event, from congresses to weddings.

• Finally, don't miss anything about our hotels. In large resorts, we put at your disposal a digital map where you can know the exact location of your room and all the facilities and services.

All these advantages and many more thanks to our Barceló Hotel Group app.

Download it now and start enjoying everything Barceló can do for you.

What’s New

Version 4.7

What’s new. This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

Ratings and Reviews

4.0 out of 5
86 Ratings

86 Ratings

australia80 ,

Awesome app service not as much!

Great way to keep track of all the activities on the resort and build your own schedule should you wish so !

I had a lot of fun signaling with the app that my body gel dispenser was malfunctioning. The response was immediate and soon after I received the message the problem was taken care of. Not so 18 hours later!

Developer Response ,

Dear Australia80,

Thank you so much for your kind words. We are glad you could make the most of our app and that you used so many of its features satisfactorily. We strive to improve every day and comments like this show us what things of our app are being valued better by our guests. Thanks again for your feedback.

Kind regards,
Barceló Hotel Group

Tiny rr ,

Helpful but not quite there

Once you can book a la Carte restaurants on the app which can be somewhat painful at the resort even with premium level service, I would bump the rating to 5 stars.

Developer Response ,

Dear Tiny rr,

Thank you for the time you have taken to post this comment. We are sorry that you did not have a 100% satisfactory experience due to the lack of this feature. We are trying to allow bookings through the app in all our a-la-carte restaurants, but each individual hotel adapts this policy to their circumstances and some may not be available for booking yet. Hope next time you have no problems doing that and bump the rating to 5 stars. Thanks again for your feedback. We are trying to improve every day and comments like this do help us a lot.

Kind regards,
Barceló Hotel Group

Chiroguy112 ,

Barcelo Maya is not even on the app

I downloaded this app with low expectations considering the reviews. The Barcelo Maya resort is not even an option, so the app was completely useless to me.

App Privacy

The developer, Barceló Hotel Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Search History
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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