Booyah
Forgot my password but this got me into my account booyah
Forgot my password but this got me into my account booyah
“Please remove the app from your device and add it again. (error 120)” Right after Term of Use.
Hello! Sorry to hear about your experience. We suggest first ensuring you have the latest iOS update and BC Services Card app update. If you are still experiencing issues, please contact us at 1.888.356.2741 or email us directly at BCServicesCard@gov.bc.ca, so that we can better help you.
Its very streamlined, quick, and easy to use.
“Problem with App
The app does not appear to be
installed correctly. Please remove the
app from your device and add it again.
(error 115)”
?????
Hi, Sorry to hear about your experience. We have observed that resetting your device's network settings resolves the 115 error. If you need assistance, please contact us directly at 1.888.356.2741 or email us at BCServicesCard@gov.bc.ca. Or, you can also get your records by going to: www.gov.bc.ca/vaccine record; https://www.healthgateway.gov.bc.ca/; calling 1-833-838-2323; or visiting any Service BC office.
Integrate with Apple wallet please
Hi! The BC Services Card mobile app is your digital ID that proves who you are when you log in to a government service online. If you have questions about your BC Services Card mobile app, please contact us at 1.888.356.2741 or at BCServicesCard@gov.bc.ca.
I bought a new iphone and lost my BC Services app information. It was very straightforward and fun how to set it up - thank you
If you want people to use this as an essential service you can’t be sleeping on your updates. The beta has been out for a while so you could have prepared.
Hi, Thank you for your feedback. The BC Services Card mobile app is currently supported up to iOS 14. If you have any further questions or feedback please feel free to reach out directly at 1.888.356.2741, or email us at BCServicesCard@gov.bc.ca.
App does not recognize correct number with birthday
Hi, sorry to hear about your experience. Please contact us directly at 1.888.356.2741, or by email at BCServicesCard@gov.bc.ca, so we can help with the issue you are experiencing.
Can’t video call to verify identity. Can’t take video to verify identity. Only 3 locations I can go to identify my identity in person in Metro Vancouver.
Hi, sorry to hear about your experience. We would be happy to help if you need assistance. Please contact us at 1.888.356.2741 or email us at BCServicesCard@gov.bc.ca. You can also get your records by going to: www.gov.bc.ca/vaccine record; https://www.healthgateway.gov.bc.ca/; calling 1-833-838-2323; or visiting any Service BC office.
It takes multiple steps from the app then click on BC Health Gateway, then leave the app to open the Health Gateway in your browser, then to the BC Services page to login then continue with the BC Services app to login with Face ID then its says you're done with app and open your browser, then finally shows your timeline, click on Covid 19 card then download the PDF.
Could you make it simple - login with Face ID then show a QR code or PDF?
Hi! When you choose to log in with a mobile BC Services Card at participating online government services, you will be taken to the mobile app to authenticate yourself, similar to presenting your ID in person. Then, you will return to the site as an authenticated user. For questions, please contact us 1.888.356.2741 or at BCServicesCard@gov.bc.ca.
Alternate ways to access your vaccination records, go to: www.gov.bc.ca/vaccine record; https://www.healthgateway.gov.bc.ca/; call 1-833-838-2323; or visit any Service BC office.