Bestmed 12+

The official mobile App for Bestmed Medical Scheme. This free app – specifically developed for Bestmed members – brings you convenient and easy access to your personal healthcare benefits and records. This includes information regarding but not limited to:

• Membership policy Information
• Personal statements
• Correspondence with Bestmed
• Your personal benefits
• Key contact information
• Savings balances
• Tempo Wellness Programme

It also provides you as a member with a range of useful and interactive tools that are consistently advancing.

Info Feed: A list of all recent interactions between yourself and Bestmed. Including records of interactions with contact centre agents, recent statements, claims and pre-authorisations.

Benefits & Savings: Easy to read information regarding your benefit and savings balances that are accessible to view in real-time.

Policy Information: Information regarding your personal policy as well as the Scheme rules.

Submit a query: Submit a query relating to a document in your feed or a general enquiry which will be directly routed to one of our contact centre agents or nurses to assist you further.

Network Healthcare Provider Search: Using GPS location you are able to find family practitioners or specialists close to you. You are also able to search by area.

Submit Claims: Simply snap an image of the invoice and receipt via the app using your phone’s camera, then submit to Bestmed for effective processing.

Savings refunds: Do you have a positive savings balance? You can process your own refunds of any claim shortfalls from your savings. Validated refunds will be automatically paid at our next payment run.

Tempo Wellness Programme: You need a partner in our journey to emotional wellbeing, and this is the role that the Bestmed Tempo programme (and the team behind it) aims to fulfil.

This Bestmed app is powered by the Holistic Insurance Platform Mobile Solution developed by 2Cana Solutions. www.bestmed.co.za www.healthip.co.za www.2cana.com