BLENZ 4+

Name: BLENZ
Rating: 1.9 (44 reviews)
Author: Nexus Digital Marketing

Nexus Digital Marketing

Designed for iPhone

- 1.9 • 44 Ratings

- Free

iPhone Screenshots

Description

The Blenz online app, place orders, earn points and get offers on your phone.

Sept 25, 2024

Version 1.0.5

Addition of pop-up alert feature for important updates, including server maintenance notifications.

1.9 out of 5

44 Ratings

Dated app; not seamless with franchise locations

As of this writing the last update was a year prior updating a QR code system. It seems that franchisees sometimes need to be told on arrival that a mobile order was placed, which takes away from the convenience of ordering on app. It also punts your order 10-15 minutes ahead at a minimum, even if you plan to arrive sooner. The interface is not intuitive, is very bare bones, and does not reside in this decade. It needs a major update/overhaul.

Room for improvement

I’m a fan of BLENZ and so I’m happy to see a loyalty program using your new app. I’m sure eventually all the locations will be on board soon. I do note that the rewards are rather challenging to achieve. We get 10 points per dollar spent. A free Americano or brewed tea at your lowest tier requires 1000 points, or spending $100, and only medium size at that. At $2.50 a coffee, that’s 40 cups. A look at other program will show that most will provide a reward after about 10 coffees. Please have a closer look and see if you can adjust your reward system.
Thank you!

Charged me 3x

Said my card declined and I tried again and it charged me even though it told me my card declined. Support number is not in service, cuts you off after waiting for customer service; tried calling 5+ times

The developer, Nexus Digital Marketing, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.