CleanNow is revolutionizing the Canadian cleaning industry by connecting vetted, professional house cleaners with homeowners conveniently through the CleanNow app. Unlike other startups in the space currently, CleanNow has a network of over 5,000 cleaners across Canada supporting our team as we grow. Our cleaners are experts in residential home cleaning, are fully insured, bonded and have completed our comprehensive CleanNow training program.
CleanNow launched in Edmonton in late November and is expanding nationally across Canada in 2019.
- New and improved booking experience.
- Performance improvements throughout.
Ratings and Reviews
So very excited to see this app. When would this service be extended to Toronto, as I can still only see Edmonton under City drop down.
Developer Response ,
Hi RekRoh. Looking forward to being in Toronto this fall (2019). If you subscribe to our newsletter, you'll get the latest news on when that launch occurs. Thank you for your interest! -Angus, CEO
Insulted and belittled by staff
I wish I could give this company zero stars.
I hired CleanNOW to do a move-out clean of my apartment. I will be first to admit it was dirty - that’s why I hired a cleaning company.
Their city manager, Pedro Villota, entered my apartment and spent several minutes berating me for how dirty it was, calling me “disgusting” and ultimately refused to allow the cleaner to clean the unit. I was not offered the opportunity to add additional cleaning time. In the end, I hired a local independent cleaner who did the clean at a significantly lower hourly rate.
Professional cleaners should understand that units they are asked to clean may be dirty. That comes with the territory of cleaning. If additional cleaning time is required, they should work collaboratively with the client to come to a solution, not insult, humiliate and berate a customer in their own home.
I have raised the issue with CleanNow’s management but have yet to receive a clear response about how they plan to correct the issue and make right how I was treated.
There are many local, independent cleaners in Edmonton who deserve your business, and who will not treat you as poorly as this company.
Come up with your own app update notes rather than copying Uber.
Developer Response ,
Thanks for your feedback. We're always trying to improve the way we communicate with app users, and we'll take this feedback into consideration. The revised version of our app updates is better than the previous version - known only as "Bug Fixes". We thought we should be more creative....!
Up to six family members will be able to use this app with Family Sharing enabled.