Desjardins Assurances

Name: Desjardins Assurances
Rating: 2.5 (434 reviews)
Author: Desjardins

Auto - habitation

Uniquement pour iPhone

Gratuit

434 notes
Âge

4+
Ans
Catégorie

Finance
Développeur

Desjardins
Langue

FR
+ 1 autre
Taille

121,3
Mo

iPhone

Gérez vos assurances auto et habitation et prévenez les dommages à vos biens grâce à l’application Desjardins Assurances Auto-habitation. ASSURANCES Consultez vos polices d’assurance auto et habitation et accédez à nos services en ligne pour modifier vos assurances, vos paiements et plus encore! RÉCLAMATION Accédez à la réclamation en ligne ou à nos coordonnées en cas d’accident d’auto, de vol ou de dommages à vos biens. Suivez ensuite votre réclamation habitation directement dans l’application. ESTIMATION PAR PHOTOS Prenez vous-même des photos des dommages à votre véhicule et gagnez du temps lors d’une réclamation auto. PROGRAMME AJUSTO Profitez d’une prime d’assurance davantage personnalisée établie selon vos comportements et habitudes au volant. Votre prudence pourrait vous faire économiser! RADAR Recevez des notifications pour une adresse précise en cas de grêle, de vents violents, de pluies abondantes ou de tout autre risque météo pouvant endommager vos biens. NOTES LÉGALES Desjardins Assurances désigne Desjardins Assurances générales inc. au Québec, Certas direct, compagnie d’assurances en Ontario et en Alberta et Certas, compagnie d’assurances auto et habitation, émettrice de produits d’assurance auto et habitation. Certaines conditions, exclusions et limitations peuvent s'appliquer. Ajusto est souscrit auprès de Desjardins Assurances et est seulement offert en Ontario et au Québec. Le rabais et la personnalisation de la prime ne s’appliquent pas à certains avenants et garanties supplémentaires. DesjardinsMD, Desjardins AssurancesMC et les marques de commerce comprenant le mot Desjardins et leurs logos sont des marques de commerce de la Fédération des caisses Desjardins du Québec, employées sous licence. RadarMC est une marque de commerce de Desjardins Groupe d’assurances générales inc., employée sous licence. AjustoMD est une marque déposée de Desjardins Assurances générales inc., employée sous licence. Note : L'utilisation de la fonction GPS en continu peut considérablement diminuer le niveau d’autonomie de votre batterie.

Notes et avis

2,5

sur 5

434 notes

Risk are weird
2022-05-27

Mo0sseman
I had a trip 4 min long and it said I had a medium risk because the trip was long...

Réponse du développeur
Hi there. I’m sorry to hear the app hasn’t lived up to your expectations. Keep in mind that your score is based on multiple factors, including driving behavior, time of day, distance and routine destinations. If you’d like to discuss your case, please give us a call at 1-866-710-4760. François
Risk are weird
2022-05-27

Mo0sseman

I had a trip 4 min long and it said I had a medium risk because the trip was long...
Réponse du développeur 2022-06-06
Hi there. I’m sorry to hear the app hasn’t lived up to your expectations. Keep in mind that your score is based on multiple factors, including driving behavior, time of day, distance and routine destinations. If you’d like to discuss your case, please give us a call at 1-866-710-4760. François
Inaccuracy on road speed limit
2024-08-17

Ddog102365
App is great although EVERY single time I drive home down one road AT THE SPEED LIMIT they changed 3 months ago it figures I was speeding even though I’m driving in cruise control at the limit posted

Réponse du développeur
We regret any inconvenience caused by this situation. Our goal is to ensure speed limits are accurate by updating them frequently. If you come across any inaccuracies, inform us so we can promptly investigate and resolve the issue. You can reach us at 1-866-710-4760. Romain.
Inaccuracy on road speed limit
2024-08-17

Ddog102365

App is great although EVERY single time I drive home down one road AT THE SPEED LIMIT they changed 3 months ago it figures I was speeding even though I’m driving in cruise control at the limit posted
Réponse du développeur 2024-10-04
We regret any inconvenience caused by this situation. Our goal is to ensure speed limits are accurate by updating them frequently. If you come across any inaccuracies, inform us so we can promptly investigate and resolve the issue. You can reach us at 1-866-710-4760. Romain.
Worst thing created ever…
2022-07-07

Brakius Kenakos
Okay first of all. Be sure to secure your phone on a stable place, because if it’s in your pocket and move you’ll probably get the worst note. Secondly, your friend cannot use your phone while you drive, automatic failure. If your phone drop of the stand, automatic failure. Be sure to know that even if you do your stop, accelerations and drive the speed limit, you might fail. You are stuck in traffic and cannot move, well you might fail too (seems you can do speed in trafic so your score will lower). Worst thing is when your score lower when you are not driving. I haven’t used my car for a month (because I worked from home and make deliver everything I needed) my score lowered for no reason. When I complained they told me not to bother that if I drive correctly my score will go up. Well they where wrong because even if I am not driving it keeps lowering for no reason… so I went to 90 to 77 in a year even with 3 star review when I was driving… seriously Desjardins is already expensive for car assurances. Like one of the most expensive….. even with this useless program it’s still in the top. If I could I would give it 0 star. And don’t bother complaining because ALL their answers are nonsense. Like: we are not evaluating your driving skills…. They legit told me that 🤣 when it’s the basic of ajusto…. Just change your assurances and don’t go with them, complete waste of time AND money!

Réponse du développeur
Hi there. I’m sorry to hear the app hasn’t lived up to your expectations. Please give us a call at 1-866-710-4760. We’ll do our best to improve your experience. François
Worst thing created ever…
2022-07-07

Brakius Kenakos

Okay first of all. Be sure to secure your phone on a stable place, because if it’s in your pocket and move you’ll probably get the worst note. Secondly, your friend cannot use your phone while you drive, automatic failure. If your phone drop of the stand, automatic failure. Be sure to know that even if you do your stop, accelerations and drive the speed limit, you might fail. You are stuck in traffic and cannot move, well you might fail too (seems you can do speed in trafic so your score will lower). Worst thing is when your score lower when you are not driving. I haven’t used my car for a month (because I worked from home and make deliver everything I needed) my score lowered for no reason. When I complained they told me not to bother that if I drive correctly my score will go up. Well they where wrong because even if I am not driving it keeps lowering for no reason… so I went to 90 to 77 in a year even with 3 star review when I was driving… seriously Desjardins is already expensive for car assurances. Like one of the most expensive….. even with this useless program it’s still in the top. If I could I would give it 0 star. And don’t bother complaining because ALL their answers are nonsense. Like: we are not evaluating your driving skills…. They legit told me that 🤣 when it’s the basic of ajusto…. Just change your assurances and don’t go with them, complete waste of time AND money!
Réponse du développeur 2022-07-13
Hi there. I’m sorry to hear the app hasn’t lived up to your expectations. Please give us a call at 1-866-710-4760. We’ll do our best to improve your experience. François
Missing trip
2022-10-11

EtudiantUQAM.
Hey I don’t know if someone is experiencing the same issue as I…The app won’t show my long trip if it’s good (no incidents), but if it shows it I noticed that the trip has some incidents (speed or braking). That’s totally scamming that’s how I see it! My percentage didn’t change since long time ago and I have made good trips…If my payment increase I will cancel everything including my home insurance. I may probably sue the company because this app is kinda garbage!!!

Réponse du développeur
Hi there. I’m sorry to hear the app hasn’t lived up to your expectations. Keep in mind that your score is based on multiple factors, including driving behavior, time of day, distance and routine destinations. If you’d like to discuss your case, please give us a call at 1-866-710-4759. François
Missing trip
2022-10-11

EtudiantUQAM.

Hey I don’t know if someone is experiencing the same issue as I…The app won’t show my long trip if it’s good (no incidents), but if it shows it I noticed that the trip has some incidents (speed or braking). That’s totally scamming that’s how I see it! My percentage didn’t change since long time ago and I have made good trips…If my payment increase I will cancel everything including my home insurance. I may probably sue the company because this app is kinda garbage!!!
Réponse du développeur 2022-10-19
Hi there. I’m sorry to hear the app hasn’t lived up to your expectations. Keep in mind that your score is based on multiple factors, including driving behavior, time of day, distance and routine destinations. If you’d like to discuss your case, please give us a call at 1-866-710-4759. François

Version 4.32.1 Desjardins Assurances La dernière version de l’application inclut plusieurs correctifs et optimisations. Faites la mise à jour pour profiter d’une expérience améliorée. Merci d’utiliser l’application de Desjardins Assurances!

Version 4.32.1

22 oct.

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