Drop Mobility is a smart shared mirco mobility service which allows you to access a variety of vehicles like bikes, e-bike and scooters, and lets you park conveniently at any public bike rack or parking spaces marked in the app. Just scan to unlock and ride, and park and lock the vehicle when you want to end the trip. Scan a dropbike, e-bike or scooter now to get your first trip free.
We're constantly working towards improving your experience with us! In this version of the app, we worked on some bug fixes and performance/stability updates.
Ratings and Reviews
Terrible app with brutal customer service that you can’t immediately contact. Most of the bikes you find that are ‘available’ can’t be used, and then good luck ending your trip once you start one because that’s next to impossible. Two rides, and too many emails to count trying to get ahold of customer service to fix the nonsense and end the bike ride. Very very inconvenient if you have anything to do after using the bike because you’ll be preoccupied trying to stop from being overcharged. Very brutal, use at your own risk.
Zero customer service
We used two bikes and returned them within a hour. We didn’t realize that the photos of the return had to be completed in the app until we were miles away from the lock spot. I emailed photos taken with my phone to two different support addresses and have not heard from them in over a week. Except for the bot texts I am getting every 3 mins. I now have over 100 of the same texts. I left a message at the text number and that didn’t work either. This is the first time I am writing a review about any app because I hope someone from the company reads it and gets back to me.
The bikes and the app itself are unbelievably in bad conditions! I aimed to used these bikes 3 times, the first time there was a problem with the app that it was not able to unlock the bike and I had to try 4 different bikes to be able to ride. The second time the app assumed that the bike was unlocked and started the trip but the lock was not opened, I could not even end the trip because the application thought it was unlocked. The third time I was able to unlock the bike but the wheel was broken or something that I could not even ride it, so I immediately ended the trip and of course I was charged for the whole hour! And there is no number to reach them to report anything. I had to reply to the email that I sent the previous time and wait a couple of days until they respond back.
- Dropbike Inc.
- 47.1 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © Dropbike Inc.
Up to six family members will be able to use this app with Family Sharing enabled.