eDispatches 4+

Name: eDispatches
Rating: 4.3 (10 reviews)
Author: Penguin Management, Inc.

Penguin Management, Inc.

- 4,3 • 10 notes

- Gratuit

Description

Companion app for the eDispatches service. Requires that your agency is already a subscriber.

The eDispatches service is available to emergency response agencies and their members. Hundreds of thousands of people rely on the eDispatches system all across North America.

With the eDispatches app members can:
• Receive push notifications for emergency incidents
• Listen to audio dispatches
• View CAD alerts sent by the dispatch center
• View member response, including location, during current incidents
• Mark the location of hydrants & points of interest
• View member availability for future incidents
• Generate maps & driving directions
• View past alerts
• Hear streaming audio from your eDispatches equipment
• Adjust settings for alert notifications

With additional permissions, members can:
• Send mass messages
• Request availability updates from members

22 oct. 2024

Version 4.8.1

# Announcement
We are excited to announce that eDispatches has joined RapidSOS, the trusted intelligent safety platform transforming public safety!

# New Features
- Introducing Caller Location! You can now view a 9-1-1 caller’s exact location in near real time thanks to this amazing feature, powered by RapidSOS!
- Do you use ESO? You can now use your CAD data to start your NFIRS report directly with one tap, right from the eDispatches app!

# Updates
- Added support for iOS 18.
- We’ve improved the startup time for the eDispatches app.

# Bug Fixes
- On the Map Filters view, the Layers section was being titled 'Points of Interest' and the Points of Interest section did not have a title. Whoops!
- When viewing a CAD alert, the Scene might not be properly centered.
- When viewing the details of a CAD alert, phone numbers that included a country code might not be formatted properly.

# Notes
- Caller Location relies on data provided in your CAD message. Contact us for more information!

4,3 sur 5

10 notes

Great App

Just like a pager.. Except mine is like a 30 second delay from my pager to the text on my phone. Works great

The app has deteriorated

Since the latest update, the app has deteriorated severely the original app allowed volume control for the alert when an alert was sent out. Another feature that used to be available was disconnecting the app from a Bluetooth to vehicle connection. Now the only way this can be done is to go to streaming then disconnect and return the the call that is in display. My phone for some reason had the app removed, so reinstalled the app, now I have no control of alert volume. This is not a good way to have this as now there is not a way to minimize the interruption of a night call or a meeting. This has made the app less appealing for use. I hope this gets revised quickly.

Getting better and better

The new availability feature is great. The only thing that would kick this app up a notch is a geofencing feature that would automatically set you to unavailable when you leave a certain radius of the FD. Ultimately you are still depending on guys to remember to update their status constantly as they go about their daily lives otherwise. Great work.

Le développeur Penguin Management, Inc. a indiqué que les pratiques de l’app en matière de confidentialité peuvent comprendre le traitement des données comme décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur.