Email - Edison Mail 4+

again..? this issue was just fixed a month or 2 ago, now notifications are broken AGAIN.... down a star cause of lack of testing

Hello! We posted an update earlier this week: https://twitter.com/Edison_apps/status/1178741349090119680

We’ve submitted an update with a fix for this notifications issue, and as soon as it’s approved by Apple, we’ll post it to the App Store. In the meantime, we appreciate your continued patience and understanding. ❤️

Have had a fair amount of bugs like messages not formatting correctly when viewing on my iPhone SE, the cursor jumping around during message composition, and account connection problems.

Then, I recently found out they have had employees reading user emails in order to develop new features. Even if that's disclosed in the terms of service, it's a very significant invasion of privacy and the software isn't even that great. They haven't been completely up-front about their use of your personal emails. I have stopped using Edison Mail after being a long-time user because I don't think these business practices are acceptable.

Hi Devin,

Thank you for reaching out to us. We believe in being transparent and are sorry for any confusion this has caused. We are an email app, and as such all users understand we need access to their email when they choose to connect us to their email accounts. We use that access to provide our services and to build new features. We communicate that clearly and users have always had to give us explicit permission. Users always have the option to opt out of data sharing with us at anytime in their app settings, without degradation to their app experience.

We always put privacy first and strive be open about how AI works and how we build features. It's no secret that most companies making AI features like our Smart Reply use real data. Having said that, we developed our Smart Reply functionality some time ago and have since stopped the practice of humans at Edison reading anonymized messages to develop tech like this.

We will continue to put privacy first in all the things we do at Edison Software, including that we never target users for ads and prevent other companies from tracking them while they are in our app.

If you have any other questions or concerns, feel free to contact us: mailsupport@edison.tech (make sure to include “App Store review” in the subject line of your message.) 🙂

They can read your emails and keep them on their servers. I would rather switch to a client that respects privacy.

Hi,

We believe in being transparent and are sorry for any confusion. We are an email app, and as such all users understand we need access to their email when they choose to connect us to their email accounts. We use that access to provide our services and to build new features. We communicate that clearly and users have always had to give us explicit permission. We also offer the ability in our app settings for users to easily opt out of data sharing with us at anytime, with no degradation to the app experience.

It’s no secret that most companies creating AI-based features like our Smart Reply use real data. We strive to be open with our users about how AI works and the way we build features. Having said that, we developed our Smart Reply functionality some time ago and have since stopped the practice of humans at Edison reading anonymized messages to develop tech like this.

We will continue to put privacy first in all the things we do at Edison Software, including that we never target users for ads and prevent other companies from tracking them while they are in our app. Additionally, that our Smart Reply feature runs only on the user’s handset, not through our network.