What’s New in Empay ● UAE PASS Integration Sign up and log in instantly with UAE PASS—no PIN required! Enjoy seamless digital onboarding with auto-filled Name, mobile number, and email. ● New Home Screen Experience Revamped layout with smart service cards, recent transactions, and faster access to your most-used features. ● Smart Suggestions Get personalized reminders and shortcuts for bill payments, mobile top-ups, and international transfers—automatically tailored for you. ● International Transfer Widget Send money faster with live FX rates and nationality-based quick-send options—right from the home screen. ● In-App Support Chat Need help? Access AI-powered FAQs and submit support tickets directly from your profile. ● Enhanced Emirates ID Scanning Improved accuracy and speed with liveness detection for secure onboarding. ● Major UI/UX Upgrades Cleaner card management, simplified payment flows, and redesigned service screens for a smoother experience.

- Enhanced User Experience in the Dashboard with New Icons - We've revamped the Dashboard, providing users with an improved and more visually appealing experience through the introduction of new icons. - Effortless Access to Profile Settings - Now, users can easily access their profile settings by simply clicking on their profile picture directly from the dashboard, streamlining navigation for a more convenient experience. - Minor Bug Fixes and User Experience Improvements - This update brings you a speedier, smoother app with refinements to enhance the overall user experience.

- Users can now pay for SEWA and Sergas. - Student fees are now easy to pay without getting invoices from schools. - Users can now change/update their email address from the profile section. - Service charge updates for FEWA, Ajman Sewerage & Lootah BC Gas. - Minor bug fixes to improve user experience.

- Users can now upload Emirates id images to update documents. - Minor bug fixes to improve user experience.

- Now, users can log into Empay using the biometrics on their devices. - Users can easily enable and disable biometrics in the Empay app's profile section. - Fixing small bugs will enhance the overall app experience. - The checkout screen improved for a better user experience - Enhancements to the UI/UX to support biometric login

- Users can now Recover PIN without the need to answer security questions. For Emirates ID users - 2-step verification includes Emirates Id scan & generate a PIN reset code. For non-emirates ID users - generates PIN reset code. - User experience improved related to service status. - Minor bug fixes & improvements.

- Enhanced user experience for Dashboard. - Users can now apply for emPay card offers any time from the dashboard. - Swipe the card from the dashboard to make it the default payment card. - Users can now access saved accounts directly from the dashboard using Quick Pay. - Minor bug fixes & user interface improvements.

- UAEPGS payment issue fix for top-up to empay card. - Minor bug fixes to enhance user experience.

* Enhanced user experience with Profile & settings User can now modify their name from Profile User can now upload their profile picture * Support to Scan QR code & direct checkout for homeschooling * Bug fixes for ‘Order Food’ and improved user experience

Minor bug fixes, and performance enhancements.

Simple address entry with location picker on map Easy top-up with your bank account Minor improvements to enhance overall user experience

- Improved dashboard user interface - Bug fixes and major enhancements for service status - Improved checkout experience with discounts for QR code payments

Users can now pay directly for empay provided services using their own bank cards Revised signup steps for smooth registration on empay Emirates id scan becomes optional now Introducing new UI for signup and dashboard Minor improvements to enhance overall user experience

Improvement in onboarding user experience (New Emirates Id scan support) Improved user experience with Banners Minor bug fixes

Utility service performance improvement Bugfix

Empay ecosystem expanded with the addition of new utility payment services in the app. Bug fixes

New utility service DEWA is enabled. Customers now will have one more reason to be on Empay.

Customers will experience enhanced campaigns and offer features Improvised restaurant ordering experience Bug fixes

Additional utility payments services enabled. Customers can now easily pay most of their utility payments through Empay. Additional payment modes added for fund transfer to Empay card for improved customer experience Customers can now pay Education fees from the app in multiple installments for a single invoice. Bug fixes

Improved customer experience for restaurant orders updates and tracking Better experience for coupons and discount offers at checkout Bug fixes

Improved customer experience for restaurant orders updates and tracking Better experience for coupons and discount offers at checkout Bug fixes

Enhanced user experience on checkout for campaigns and offer notifications. Enhanced experience to users for the food ordering related to restaurant Open/Close status and general message broadcast. Referral rewards can be provided to customers on referring friends and people to Empay Bug fixes

• Customers can now experience Empay app in Arabic along with English.
 • Customers interested in Empay international remittance feature have an option to complete the required physical KYC at their doorstep without visiting the branch. 
 • Customer Engagement Improvement
 • Bug Fixes

Customers can now use empay for Peer to Peer transfer. Any Empay customer can now transfer money to any other empay customer using this feature. Customer engagement improvements

Customer engagement improvements Bug fixes