eServices HK 4+

Name: eServices HK
Rating: 2 (1 reviews)
Author: FWD Life Insurance Company (Bermuda) Limited

FWD Life Insurance Company (Bermuda) Limited

Conçue pour iPad

- 2,0 • 1 note

- Gratuit

Description

Welcome to FWD HK eServices! An all-in-one app for a new kind of insurance.

We have incorporated a refined one-stop insurance management experience that put you in control. Managing your insurance is now at your fingertips, saving you precious time to celebrate living.

Key features include:

Claims instant approval and payout
For specific claim types and amount, you can get instant approval and payout in seconds via Fast Payment System (FPS), QR code at dedicated 7-Eleven stores, or direct debit to your bank account of choice.

Streamlined user-interface
Enable you to browse recent claims and notifications at one glance.

Manage your policies with ease
From checking your policy details and claim records, to updating your policy information and track any ‘in flight’ transactions – one app is all you need.

And so much more…

Have fun with FWD Insurance
We strive to engage you in ways that are fun, interactive and fresh to empower you to take control for both you and your family.

And we will keep on elevating our eServices all the time - look out for new features soon!

Download now and experience how insurance had never been easier!

24 avr. 2024

Version 3.6.6

Thank you for using FWD eServices! We heard our customer's feedback and bring updates to the app for your better experience with FWD.

2,0 sur 5

1 note

Not User Friendly.

This mobile application is essentially an app wrapper for a an existing web application. However, the user experience is currently lacking. In particular, when attempting to review submitted claims, it can be difficult to determine their progress as the text in the card is all the same color.

Additionally, there are issues with the interactive elements within the user interface. In comparison to the original FWD Moments App, the quality of this app is noticeably lower. We kindly request improvements to be made.

Le développeur FWD Life Insurance Company (Bermuda) Limited a indiqué que les pratiques de l’app en matière de confidentialité peuvent comprendre le traitement des données comme décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur.