Explorer - AMNH NYC 4+

Official museum app with map

American Museum of Natural History

    • 4.2 • 5 Ratings
    • Free

iPhone Screenshots

Description

Download Explorer, the Museum’s free mobile app! Get a map, turn-by-turn directions to exhibits and amenities, customized recommendations for what to see, and more! 
 
“A great aid to anyone seeing the museum for the first or 40th time.” - The New York Times
 
Available in English, Spanish, French, and Portuguese. Explorer is automatically set to the language of your device.
 
Map and Turn-by-Turn Directions
Get directions to exhibits and amenities, including shortest and accessible routes.
 
Get Recommendations for What to See
Explorer recommends exhibits based on interests you select—and sorts them by how close they are to your location.
 
Learn More About the Museum’s Exhibits
Go behind the scenes and dive deeper with videos, fun quizzes, and more.
 
Find the Nearest Restroom
Explorer provides you the shortest route to restrooms, shops, exits, and more.

How does Explorer know where you are? The Museum has placed more than 700 Bluetooth beacons throughout its 45 permanent halls. These tiny beacons give off signals that your phone can detect (when Bluetooth is enabled). Your phone calculates your position based on detecting three of these beacons simultaneously. This triangulation is not always perfect, especially in certain areas like large, multi-level halls, meandering walkways, or stairwells. Your phone should be able to detect the hall that you are in and provide turn-by-turn directions, but sometimes the “blue dot” is not exactly in the right place. In some rare cases it will even be missing. Moving to another area and waiting a few moments will usually fix the issue.

The Museum’s free AMNH-GUEST Wi-Fi also varies in strength throughout the complex. Certain materials and large exhibits (i.e. the Blue Whale) either absorb or reflect the radio signals used by Wi-Fi, further complicating this technology. If you experience difficulty connecting to Wi-Fi in a particular part of the Museum, you can usually fix the issue by moving a short distance away.
 
We’d Love to Hear From You!
Your feedback is important and will help us improve your Museum experience. Email explorer@amnh.org.
 
Supported by
Bloomberg Philanthropies

What’s New

Version 3.6.1

Bug fixes.

Ratings and Reviews

4.2 out of 5
5 Ratings

5 Ratings

Thatasianperson ,

Very useful!

Helped us a lot on our travels, the Bluetooth location feature is ingenious!

Kona BC ,

Constant crashes

Tried to use today, downloaded when we got there. Crashed 4-5 times, very frustrating. While the idea of telling you where you are and how to get to places just didn’t work. At one point the app told us to go downstairs. Got tot the bottom and told us next directions where to go back up stairs. I used the museum wifi and still lacked ability to direct you. Overall a fail

Developer Response ,

We are sorry that you didn't have a great experience using Explorer and we are looking into the crashing that you described. Do you remember where you where (such as what floor or exhibition) and where you were trying to go, when Explorer led you downstairs and back upstairs? Please let us know at explorer@amnh.org so we can look into that as well.

psyko514 ,

State-of-the-Art Pocket Guide!

This app is a must-have when visiting the museum! It is filled with easy to use maps, a list of popular museum exhibits, pre-planned tours of varying durations and more. Using the museum's free wi-fi service, the app can locate you in the museum and give you step-by-step directions to get wherever you want to go.

App Privacy

The developer, American Museum of Natural History, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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