FLIR ONE 4+

Prefer the option of a constant scale between min and max temperatures with color gradient mapping fixed. When applying manual scale and calibrating and resuming analyzing, the content frequently freezes or the connection resets after a few minutes, then defaulting the scale back to auto and throwing out the scale / color mapping which was being used. It would be better if the app didn’t go into auto calibration and preserve the manual scale and color gradient mapping if on manual mode until otherwise, persisting through random camera disconnects/ reconnects or other app errors resulting in a reboot.

Thank you for the feedback. We will definitely forward this comment to the relevant team
internally for review. Remember that you can count on us if in case of further assistance do not hesitate to reach us out to +1 (866) 477 - 3687, Opt 3 or submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.

For the most part this seems like a good app. Easy to use and has the privacy policy right away.

It lost two stars for needing full access to my photo library to take photos and videos. I would need a deeper understanding of why this is before I raise the rating. All other apps can save photos to an iPhone photo library with permissions restricted to only certain allowed photos, or no permissions. Why would the FLIR One app need access to every photo on my phone just to save pictures and videos?

The other place it lost a star is it allowed me to see the camera firmware version, but didn’t indicate if the firmware was up-to-date or not. I thought a quick google search would solve that but I didn’t see any documentation of current firmware version or release notes for the FLIR One firmware.

Thank you for the feedback. We will definitely forward this comment to the relevant team
internally for review. You can see the camera's firmware from the the settings menu when you tap the camera where it says "Connected". Remember that you can count on us if, in case of further help, reach us out to +1 (866) 477 - 3687, Opt 3 or submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.

I spent now over an hour and a half try to get the flare one pro to connect to my iPhone 15 and still blinking green says it supposed to take 20 seconds and still it’s not connecting to my phone. What a waste of money do not buy it folks you just waste your timeand try to get with customer service please I’ll take days to get through them. Not happy with this junk.

We apologize for any inconvenience. Currently, all USB C cameras are Android only. You can still use cameras with a Lightning connector with the USB C adapter that Apple sells or use a FLIR ONE Edge with the iPhone 15. Remember that you can count on us if in case of further help submitting a ticket to http://flir.custhelp.com/app/ask and we will reach you.