GoToAssist Remote Support 4+

Name: GoToAssist Remote Support
Author: LogMeIn, Inc.

Support for v4

LogMeIn, Inc.

- Free

Description

GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad.

Support your customers when and wherever they need help.

Features:
• Unlimited live support that works seamlessly behind existing firewalls
• Screen sharing and remote control of supported devices
• Unattended machine access
• Intuitive touch and gesture controls
• Pinch to zoom
• Full keyboard functionality, including special keys (Alt, Ctrl, etc.)
• 128-bit AES encryption and end-to-end user authentication
• Connects over 3G/4G and Wi-Fi
• Free 24/7 support

Get started quickly:
1) Download and install the GoToAssist app on your iPhone or iPad.
2) Log in with your GoToAssist account.
3) Tap to create a support session and then send your user an invitation to connect.

Jul 6, 2023

Version 2.1.4

UI improvements & bug fixes.

No new user option

When you first download the app the only option is to log in. If you are a new user you are out of luck. Seems like a design flaw not to expect new users to download the app.

Great Mobile Option

Glad to have the option on mobile for those times when I can’t get to a computer.

Please, please, please add fingerprint authentication. Our password is very secure and would like to skip entering all that every time I launch the app.

The developer, LogMeIn, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.