Guru 4+

Name: Guru
Rating: 2.3 (3 reviews)
Author: Guru Technologies, Inc.

Guru Technologies, Inc.

- 2,3 • 3 notes

- Gratuit

Captures d’écran d’iPhone

Description

Guru captures and organizes your team’s knowledge for just-in-time access from Salesforce, Slack, and other web applications and on the go. With Guru, the knowledge you need to do your job is always at your fingertips.

Guru’s iOS app empowers customer-facing teams to get the context they need to respond to sales inquiries, support questions, and other client communication. Use Guru to find and share collateral, support content, and troubleshooting guides to improve CSAT and resolve issues faster. Guru’s iOS app ensures the information you need is accessible wherever you have your phone.

14 mai 2024

Version 1.2.1

Maintenance Update: We've made some adjustments under the hood to make sure the app continues to work great for you.

2,3 sur 5

3 notes

Possibly the worst knowledge tool

It’s amazing how much effort they’ve put into sales and marketing when their product doesn’t deliver. Search is nearly useless and the attempt to rely on tags doesn’t scale up as you add documentation, formatting is often broken, and using it for more than the most basic knowledge base begins to break down. Many integrations are listed but their mostly so basic they don’t provide value or they don’t actually work at all. Steer clear.

App is simple, easy to use. Desktop version is better.

The mobile app is simple, which is good. But I wish it worked a bit more like the desktop version.

Le développeur Guru Technologies, Inc. a indiqué que les pratiques de l’app en matière de confidentialité peuvent comprendre le traitement des données comme décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur.