Helix TV 12+

Multi-screen TV

Videotron Ltee

    • Free



Watch over 200 live TV channels, 40,000 on-demand content. Get your recordings remotely. At home, on public transit, at the cottage... anywhere! Available to all our Videotron Helix customers with a Helix Internet TV or Helix TV app plans.

• Check the listings for your TV channels, even when you’re not home (Helix Go).
• Watch your series, recorded movies or content downloaded to your mobile device.
• Schedule your recordings remotely.
• And more…

How do I use the Helix TV app?

Download the app to watch, record and manage your content using a mobile or tablet. You will need a Wi-Fi Internet connection so don’t use up your mobile data. Open the Helix app on a mobile device and follow the instructions. They will guide you through using the app for the first time. It’s easy!


• The Guide lets you check out live content. Tap on “Live TV” to choose what you want.
• Narrow your search down using the filters on the right of the screen. For example: Available out-of-home, Trending, High Definition, Closed Captioning, SAP, etc.
• Parental Control is useful to monitor your children’s screen time, as well as manage the content they can access.

Select content for more information about the movie, series, episode or event you’re interested in. You can then watch it live, watch your recordings or order other free or paid on-demand content.

NEED HELP FINDING SOMETHING YOU HAVE ON THE TIP OF YOUR TONGUE? The Helix TV app’s search engine lists suggestions as you type in the name of a movie, series or actor. That way, you can quickly find what you’re looking for.


How does remote recording work with the Helix TV app?

• Watch everything you recorded in the Recordings menu. Display your recordings as a list or picture gallery, as you prefer. Your movies, series and other content are stored in the cloud. You can access them anytime on any device, everywhere in Canada.
• View and manage your scheduled recordings in the Scheduled menu.
• Save your favourite shows directly to your phone or tablet in the Downloads menu. You’ll be able to finish watching your series when you’re not at home, while travelling or even in a waiting room for example, all offline.


• Content is available only within Canada.
• Some content is available only from your home Wi-Fi network.

What’s New

Version 7.1.0

Search, scroll, and sort through your content with our new and improved interface. Effortlessly toggle between live tv to your entertainment library, or search for new favorites with our new bottom navigation bar.

Make sure you always download the latest version of the Helix TV app in order to enjoy the best experience.

Ratings and Reviews

2.0 out of 5
692 Ratings

692 Ratings

J. Cauvier ,

Sweet n sour

L’appli fonctionne très bien mais la grosse déception est l’impossibilité de transmettre l’image de mon appareil à Apple TV. Hélix arrête quand on active la recopie video. De plus les appli Helix ne sont pas compatibles avec mon iPad4 qui fonctionne encore très bien et que je ne remplacerai pas.

Developer Response ,

Bonjour J. Cauvier! Merci d'avoir pris le temps de nous partager votre avis et nous comprenons que la projection de vos contenus favoris serait très utile et agréable. Nous partagerons votre suggestion aux équipes concernées. Navré d'apprendre que votre iPad 4 ne semble pas compatible. L'application devrait fonctionner sous iOS 11 ou plus , vous pouvez d'ailleurs voir la liste d'appareils compatibles dans notre rubrique de soutien pour l'app Helix: https://videotron.com/soutien/helix/applications/helix/telechargement. Merci!

Aimache ,

Déçue. Rendez-moi mon appli Illico!

L’appli Illico fonctionnait très bien (et elle était bien cotée), elle me permettait de visionner certaines chaînes, de voir le guide, et aussi d’enregistrer à distance (et même faire du ménage dans mes enregistrements). Pourquoi l’avoir retirée et remplacée par cette appli à laquelle il manque plusieurs de ces fonctions? Je suis très déçue.

Clleavage ,

It’s 2020, invest in your tech!

Empty promises of better tech and apps to serve clients. This is why you’re losing everyone to Bell! Get with the game, no Apple TV app, no streaming possibilities from the phone to any tv hardware (chrome cast, roku, fire stick, Apple TV) get with the game! It’s 2020 and you have tech from the 90s still. Don’t download, don’t waste your time with this app and get a refund ASAP for their services!

App Privacy

The developer, Videotron Ltee, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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