Hydro-Québec 4+

Hydro Québec

Designed for iPad

    • Free

Screenshots

Description

YOUR ACCOUNT
• Manage your monthly installment under the Equalized Payments Plan (EPP) so that it reflects your actual consumption.
• Sign up for an alert when you use more electricity than expected,** when your bill is ready, or to get a bill payment reminder.
• View and pay your latest bill directly in the app.
• View your billing history from the last two years.

YOUR ELECTRICITY USE
• Consult your electricity use data (hourly, daily, monthly and yearly).
• See a breakdown of your consumption by usage, by billing period or yearly.
• Compare your home’s energy performance and that of households similar to yours.
• Get personalized recommendations to reduce your electricity consumption and your bill.
• Get an alert when you use more electricity than expected.*
• Adjust your monthly payment so it reflects your actual consumption.*

OUTAGE TRACKER
• View outages and planned service interruptions on an interactive map.
• Report an outage at an address associated with your account, whether or not you’re signed in to your account.
• Track the service status of any addresses linked to your account and add locations you’d like to track.
• In the event of an outage or planned service interruption, track the development of the situation in real time and find out when service will be restored.
• Get an alert when service is restored or when a service interruption is planned.

OTHER ONLINE SERVICES available 24/7:
• Report a move.
• Make a payment arrangement.
• Make managing your account even simpler with Pre-authorized Debits.
• Stay abreast of Hydro-Québec news.
• Be energy wise

*For EPP customers.

To take full advantage of our app’s features, make sure you have the latest version of iOS. Download Hydro-Québec’s free app today and save time!

What’s New

Version 5.0.51

Issue resolution and ongoing improvement.

Ratings and Reviews

4.3 out of 5
125 Ratings

125 Ratings

Spiceju ,

Pratique et clair

Bien fait, pratique et fonctionne bien.

Vanoyè ,

Van Dacosta

Excellent service et soucieux de répondre aux services de la population

Developer Response ,

Merci!

PravisDomini ,

Excellent app, outstanding customer support, fragile electricity network robustness

If only the reliability in providing electricity 24/7 was at the same level as HydroQuebecs outstanding customer service and ridiculously low energy costs!

Developer Response ,

We want to offer reliable service. If you experience repeated outages, please contact us so that we can analyze the specific situation in your sector to find possible solutions:
https://www.hydroquebec.com/contact-us/?from=customerSpace#residential.

App Privacy

The developer, Hydro Québec, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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