TELUS PharmaConnect 12+

TELUS Health

    • Free



Request prescription refills at home, from the office or on the go. View, manage and refill your medication or the medication for your dependents or pets. Do all that from your mobile device.

Ask your pharmacist about PharmaConnect™ and access your personal registration code, linking your account to the pharmacy’s Kroll™ pharmacy management system. This app is provided by PharmaConnect enabled pharmacies and free of charge for patients.

Features include:
Accessing your medication profile from your mobile device
Viewing the medication detail of your dependents
Requesting medication refills and confirming the pick-up time
Submitting prescription photos
Accessing your pet’s medication profile
Receiving notifications when your medication is ready for pick-up

Feedback about the app is always welcome. If you have suggestions for ways we can improve the app, please feel free to reach out to us at

PharmaConnect and Kroll are a trademarks of TELUS Health.

What’s New

Version 21.0.2

Minor fixes and enhancements

Ratings and Reviews

2.3 out of 5
7 Ratings

7 Ratings

olddog49 ,

Not user friendly

I have very good computer skills so what I am not happy with the Application is that having to change my password or reset my password, then after doing this and the password was accepted, I try to login and my password is rejected!
Not my idea of a good program!
I deleted the application and I will go back to what I have done before, call my pharmacy to request my refills.
For goodness sake, you’re not the freaking bank of Canada, lesser security can be done for Senior Citizens!

pat***pat ,

Absolutely useless

This app is more of a pain. Sometimes meds are at date and then they say it’s a week to early when you go pick them up. It’s completely not working and well and a few times needed puffer and ran out and most of the workers can’t override that fk computer.

Me-Mac-Me ,

Wish the app would work

Great concept for a app. The worst part is it just doesn’t work. It seems like 95% of the time my prescription list is empty and when I do manage to submit a prescription request. It doesn’t actually show up and end up having to call the pharmacy to ensure they got the order.
I won’t even get into the login password issues. #fail #Don’tBother #WasteOfTime

App Privacy

The developer, TELUS Health, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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