Instacart Shopper: Earn money 12+

The customer rating system sucks. I went from 5 start to 4.87 for no reason I can think of. We make the best decision possible at the time. I contact every customer with changes or clarification. If they don’t answer I am penalized for it. That’s not fair. I love Instacart. I love the idea of them and I use them personally. However I’m on the verge of going to corner shop.

Instacart needs serious improvement. How is it that you send your shoppers to deliver bags upon bags of groceries to apartment buildings but you don’t give them a cart to deliver those groceries? Truly terrible.

I had a very bad experience with a customer today because of this specific issue. I am not paid enough to drag 10 bags of groceries plus a big box of diapers and a box of pop to the 10th floor all by myself without a freaking cart. Please tell your customers to come downstairs and get their food or give us carts to make these ridiculously difficult deliveries. Thank you !

My first question how the Instacart have rate if 4.7 her? when for the most reviews is 1star.

Support is the worst ever, they can only answer you with templates and they lies a lot!

Customer can leave ratings but not the reason for the bad rating. For the most part shoppers doesn’t know what was the problem. Customer can delete tip after delivery with out reason.

Instacart gives orders only to the shoppers with 5.0 if your score go down to 4.96 you done. You have to complete 100 orders and get 5 stars to increase you score. But her is the problem coming, it’s close to impossible because Instacart doesn’t gives you orders , the best case you can get 1 -2 order per day for 10$

One of the customers gave me 3 star because item was wrong. I choose the item by bar code and name, with is means item is right. But Instacart regret to delete this rate for me even it’s not my fault, but the Instacart app fault.

Cornershop is better