Screenshots

Description

Use our Island Savings Mobile App for all your banking needs, anytime, anywhere. Check your account information, transfer money, deposit cheques, pay bills, make calculations, set up alerts, and more—all from your iPhone®, iPod Touch®, or iPad®! Plus, you'll have quick access to our rates and branch contact information. At Island Savings, we're Keeping it Simple®.

FEATURES

• Use Apple Pay® to pay for purchases with your iOS device
• Quick access options – Touch ID & 3D Touch
• Check account balances
• View transaction history
• Track your spending and manage your budgets
• Deposit cheques
• Navigate with ease using our side menu
• Transfer funds between Island Savings accounts
• Send and receive Interac e-Transfer® – import your contacts to make sending money easier
• Send requests for money to anyone in Canada using Interac e-Transfer® Request Money
• Skip the security questions and get paid automatically using Interac e-Transfer® Autodeposit
• Pay bills
• Add and manage your account Alerts
• Set up recurring bill payments
• Set up recurring transfers
• Add/delete bill payees
• Calculators
• Schedule transactions
• Check rates
• Contact us securely
• Locate nearby branches and ding-free ATMs
• Get details on insurance coverage options for auto, home, travel & business
• Access details about our Referral Perks® loyalty program
• Get details on events we're supporting in your community


BENEFITS
• It's simple to use
• You can download it for free*
• It's fully compatible with iPhone®, iPod Touch®, and iPad®
• You can access our App using your existing online banking login credentials
• You can use QuickView for quick access to your account information, without having to log in
• Quick access options – Touch ID & 3D Touch
• Use Apple Pay® to pay for purchases with your iOS device


*You may incur service charges for various online services depending on the type of account you have. In addition, your mobile carrier may charge you for using your mobile device to access the services provided by our Mobile App.

ACCESS
Island Savings is a division of First West Credit Union. Access is available to all members who currently use our online banking service. If you're not a First West Credit Union member, no problem—simply contact any Island Savings division branch to set up a new membership and you'll be set up with access right away. To login, you'll need your Member Number, your Branch and your Personal Access Code (PAC).
Use of the Mobile App is subject to the terms and conditions found in our First West Credit Union Account Access Agreement for both personal and business accounts.

What’s New

Version 15.1.33

We're continually working to improve our online and mobile banking services. This is what’s new in our latest version:

• We’ve improved the Deposit feature so that you can deposit your cheques through our App even faster

Ratings and Reviews

2.4 out of 5
36 Ratings

36 Ratings

Big Daddy Derrick ,

Needs update

While I like the in person service and free accounts the app needs work. The sign in takes way to long, my other bank app has face recognition and is so convenient. I can’t set up bills to be paid automatically every month or 2 weeks.

Developer Response ,

Thanks for sending us this feedback. We are happy to let you know that there is a new version of the Island Savings app which supports FaceID. Please search "Island Savings" in the App Store. If you are still experiencing issues, please contact us at 1-888-597-1083 so we can get some further details from you. We want to ensure that you are able to use our mobile and online banking services when and where you need them.

robw666 ,

Save Yourself the Trouble and AVOID

Island Savings' App and online banking is the reason to not use credit unions. It's as if the developers of them went out of their way to make the user experience/interface as inefficient and as buggy as possible.

I truly have no words for how terrible things are laid out and how terribly they work. Just the log in credentials necessary to use Island Savings online banking / app is cumbersome: why do I need to put in the branch location? It's as if the developers think this is some groundbreaking security feature, yet no other banking platform requires this. Also, it would be much too convenient to use one's card number to log in, so instead, use a member number!

Speaking of security, I would be very cautious even trusting IS with your money. I have a business account thru IS with three members having access. When one member in particular sends an etransfer from their PERSONAL IS account, for some reason the email linked to the BUSINESS account will receive an email saying the recipient of said etransfer has accepted it. Let me reiterate that this member is sending money from their personal account, which should be in no way associated with the business account, and yet the business is receiving an email concerning the transaction activity of the personal account. Talk about a serious security concern.

But back to the app: remember how cumbersome the log in credentials are? So you need your account number (not card number) + branch location + personal access code (password). Well once you have all that sorted, try getting the app to save those login credentials for faster signins. Good luck finding that functionality easily, and once you do set it up, prepare for these saved logins to randomly stop working, so you have to go thru the whole process again for no clear reason.

Trust me, I could go on, but, if you've made it this far, congrats, and heed my warning. Stay away from this dumpster fire of an app / online banking experience. It's a shame that IS represents itself this way in the digital world, for in the physical world the employees are often friendly. However, based on this app and online banking platform, it's not worth using IS for your banking in my opinion.

Developer Response ,

Thanks for sending us this feedback. If you are still experiencing issues, please contact us at 1-888-597-1083 so we can get some further details from you. We want to ensure that you are able to use our mobile and online banking services when and where you need them. Thanks!

Travilke ,

Why so many new downloads?

I love the app but it’s a total pain having to download new versions all the time. I’m on at least my fifth new download in the last year and it’s getting a bit ridiculous.

Developer Response ,

Thank you for the feedback! The reason for the updates is because we are constantly addressing bug fixes as well as other updates to ensure the app is working well for our members. Thank you for your understanding

App Privacy

The developer, First West Credit Union, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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