IT Glue 4+

ITG Software Inc

Designed for iPhone

    • 4.0 • 9 Ratings
    • Free

iPhone Screenshots

Description

Stay on top of your clients’ business anytime, anywhere.
The world’s leading IT documentation platform at your fingertips - wherever you are. Efficient, functional and secure - all on mobile.

Empower your onsite techs. Service your clients from anywhere. The IT Glue app allows you to safely manage passwords and view configurations, flexible assets, contacts, and locations stored in your account to further enhance the productivity of your technicians.

Key Features:
• View and edit passwords as well as view configurations, flexible assets, contacts, and locations conveniently from your mobile device
• Incorporated native mobile functionality including the ability to click-to-call and to launch your map app with a simple click of the address
• Take pictures with your mobile phone and upload as attachments
• Utilize mobile phone camera to scan serial number or asset tag barcode to search for IT Glue Configurations
• Upload files as attachments
• Easy and secure access to the app using Touch ID or Face ID
• Fully encrypted end-to-end communication between mobile and web
• Quickly audit when a password was last changed
• Create, update or delete existing passwords
• Sign in using Multi-Factor Authentication (MFA) or Single Sign-On (SSO), if enabled
• Automatically generate secure One-Time Passwords (OTPs) in your documentation

What our partners are saying about IT Glue:
“IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend to anyone in the industry that wants to share knowledge.”
- Jeffrey Bowles, ACT 360, Barrie, ON

“This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day."
-Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK

Never leave your clients’ details out of sight. Download the app now!

*You must have an IT Glue account and an Internet connection to use the app.

What’s New

Version 1.17.0

What's New:
We are thrilled to announce that you can now generate passwords that comply with your organization's security policy with just 1 click in the mobile application.

Ratings and Reviews

4.0 out of 5
9 Ratings

9 Ratings

Sam-M ,

Screen alignment issue

Although all the functionalities are there, the screen just doesn’t align properly at least on my iPhone 13 Pro Max.

tunermaniac-3 ,

No iPad app

Mobile app works quite well but the lack of iPad app is pretty disappointing

n0s4t4 ,

Lot of bugs

Honestly, having access to our clients documentation and passwords through an app is exactly what we wanted at our company. Now we must face the fact that this app is, for the most part, completely unusable. We are all a bit disappointed by this.

Moreover, this is our experience:
- The app is unresponsive: Navigation is a real pain. It takes a really long time after clicking an element for the loading to actually happen. It brang us back to the age of IE. Seriously, I am spamming every element I clicked on, in the hope that it will eventually open.
- Navigation feels broken: After we went from the Organization tab, to one client (organization), then one asset type, and finally an asset, we need to follow the same path backward to be able to navigate to another Organization. It feels odd not to simply click on the Organization tab to go backward.
- Weird display experienced on iPhone 12 Mini: That part is an observation on my part. The display is inappropriate on my iPhone 12 Mini. Edges are cutting the search bar and the bottom tabs. It mades it a dunting task when trying to use those features e.g. searching a particular asset.

Regards,

App Privacy

The developer, ITG Software Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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