IT Glue

Name: IT Glue
Rating: 3.7 (3 reviews)
Author: Kaseya International Limited

Productivity

Only for iPhone

Free · Designed for iPhone

3 Ratings
Ages

4+
Years
Category

Productivity
Developer

Kaseya International Limited
Language

EN
English
Size

29
MB

iPhone

Stay on top of your clients’ business anytime, anywhere. The world’s leading IT documentation platform at your fingertips—wherever you are. Now reimagined for an even better mobile experience. Empower your onsite techs and service your clients more efficiently from anywhere with IT Glue Mobile 2.0. With an enhanced interface, streamlined workflows, and powerful new tools like pinned assets and faster file management, your technicians will stay more productive than ever. Key Features: • Pin frequently accessed assets for quicker access to the information you use most. • Improved barcode and QR scanning for faster asset searches and updates. • Take and upload photos or files more easily than ever with a simplified attachment workflow. • View and edit passwords as well as access configurations, flexible assets, contacts, and locations—all from your mobile device. • Use native mobile functionality such as click-to-call or launching maps directly from address links. • Touch ID or Face ID for fast and secure access to the app. • Fully encrypted end-to-end communication between mobile and web. • Quickly audit password changes or manage them with ease: create, update, or delete as needed. • Securely sign in with Multi-Factor Authentication (MFA) or Single Sign-On (SSO). • Automatically generate secure One-Time Passwords (OTPs) in your documentation. What our partners are saying about IT Glue: “IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend to anyone in the industry that wants to share knowledge.” – Jeffrey Bowles, ACT 360, Barrie, ON “This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day." – Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK Never leave your clients’ details out of sight. Download the app now! You must have an IT Glue account and an internet connection to use the app.

Ratings & Reviews

3.7

out of 5

3 Ratings

No iPad app
2021-06-02

tunermaniac-3
Mobile app works quite well but the lack of iPad app is pretty disappointing
No iPad app
2021-06-02

tunermaniac-3

Mobile app works quite well but the lack of iPad app is pretty disappointing
Major redesign
2024-12-19

Sam-M
Finally! The previous interface was just bad and this one is 180° different and looks much better.
Major redesign
2024-12-19

Sam-M

Finally! The previous interface was just bad and this one is 180° different and looks much better.
Lot of bugs
2023-07-02

n0s4t4
Honestly, having access to our clients documentation and passwords through an app is exactly what we wanted at our company. Now we must face the fact that this app is, for the most part, completely unusable. We are all a bit disappointed by this. Moreover, this is our experience:- The app is unresponsive: Navigation is a real pain. It takes a really long time after clicking an element for the loading to actually happen. It brang us back to the age of IE. Seriously, I am spamming every element I clicked on, in the hope that it will eventually open.- Navigation feels broken: After we went from the Organization tab, to one client (organization), then one asset type, and finally an asset, we need to follow the same path backward to be able to navigate to another Organization. It feels odd not to simply click on the Organization tab to go backward. - Weird display experienced on iPhone 12 Mini: That part is an observation on my part. The display is inappropriate on my iPhone 12 Mini. Edges are cutting the search bar and the bottom tabs. It mades it a dunting task when trying to use those features e.g. searching a particular asset.Regards,
Lot of bugs
2023-07-02

n0s4t4

Honestly, having access to our clients documentation and passwords through an app is exactly what we wanted at our company. Now we must face the fact that this app is, for the most part, completely unusable. We are all a bit disappointed by this. Moreover, this is our experience:- The app is unresponsive: Navigation is a real pain. It takes a really long time after clicking an element for the loading to actually happen. It brang us back to the age of IE. Seriously, I am spamming every element I clicked on, in the hope that it will eventually open.- Navigation feels broken: After we went from the Organization tab, to one client (organization), then one asset type, and finally an asset, we need to follow the same path backward to be able to navigate to another Organization. It feels odd not to simply click on the Organization tab to go backward. - Weird display experienced on iPhone 12 Mini: That part is an observation on my part. The display is inappropriate on my iPhone 12 Mini. Edges are cutting the search bar and the bottom tabs. It mades it a dunting task when trying to use those features e.g. searching a particular asset.Regards,