Journie Rewards 4+

Awesome

Good return on your gas expenses

Latest Update - Cell Phone Required

Overall I am very satisfied with the Journie Rewards program. However, with the latest update, I am now required to enter a cell phone in order to access my account. There is no way to bypass this new requirement and you cannot use another person’s cell phone number because it must be a unique phone number. I do not have a cell phone so now I cannot log into my Journie rewards. This is completely unacceptable and not customer friendly. You should give us the choice. I suggest adding the ability for a landline phone number to be added or email address for verification purposes. Very disappointing change, please fix asap!

Developer Response ,

We appreciate you taking the time to share your feedback with us. For further assistance with linking an alternative phone number to your account, kindly reach out to our contact center at 1-833-568-7643 and one of our agents will be happy to assist you.

Missing critical functions

If this app is anyhow associated with Chevron gas stations then Chevron must think better. A successful app must facilitate the gas fill up process for the user like what Shell has which is a mile better than this.
It lets you choose your station and pay with the app in real-time. If there is a discount, it shows it to you clearly right in spot. If you use Shell app, you don’t need your cards or store for the whole process at all. Choose your gas station and the pump, fill up the tank and pay with the card attached to it right away automatically.
These people must try Shell app to see what is needed to be modified/added to this app.

Developer Response ,

Hey there, thank you for your feedback. We are always evolving our app to deliver the best user experience. We're listening to our Journie Rewards fans, stay tuned for future updates.