KOHO is a full-service spending and savings account with no hidden fees, instant cash back on the must-haves, and interest on your entire balance. Used by over 700,000 Canadians, the app gives you instant and easy access to your account and better ways to budget. With a reloadable prepaid Mastercard you can spend more simply and save while you do it – it’s the app made for your money.
AN ACCOUNT THAT WORKS FOR YOU
With KOHO’s new subscription plans, there’s a plan to suit whatever way you like to spend and save your money. With three different plans to choose from, including the free Easy plan, you can boost your cash back, build your credit history for less, or earn more interest – whatever floats your boat.
CASH BACK THAT’S BIG
With our standard Easy account, you’ll earn 1% cash back on groceries and up to 10% back when you shop online or in-store with our partners. With a Premium account, get 0.5% back on every purchase and 2% back on groceries, bills & services, and food & drink for just $9/month or $84/year.
FEES? NEXT, PLEASE
The average Canadian spends $159 a year in bank fees, but at KOHO, it’s a hard NO to unnecessary fees. You’ll never be charged for e-Transfers, ATM withdrawals, or hidden fees.
BUILD YOUR CREDIT HISTORY
Whip your credit history into shape with Credit Building. Simply get a line of credit, repay it on time, and voilà, you're on your way to building a better credit history and unlocking future financial goals.*
EARN INTEREST ON EVERYTHING
Yep, literally everything in your spending and savings account! No fees, no minimum balances, no promotional rates – ever.
SPEND AND SAVE, SIMPLY
KOHO is all about ease – signing up is fast and easy, and you’ll be issued a virtual card as soon as you do, so you can get spending straight away. You can use the app to pay bills, send Interac e-Transfers, set savings goals, and chat to the KOHO team if you ever have a burning question or suggestions.
REFER A FRIEND AND EARN
Know someone who’d love KOHO? When you refer a friend, you’ll get $20 and they’ll get $20, just as a little something to say thanks!
PEACE OF MIND FOR YOUR MONEY
When it comes to security – KOHO’s got you. Our partnership with Mastercard means your money is held securely. You can also lock your card in-app if you need to, and you’re always protected from unauthorized use under a Zero Liability policy.
Featured in NASDAQ, Bloomberg, The Globe and Mail, CBC, Toronto Life, Yahoo Finance, and Financial Post.
KOHO is a Fintech company, not a bank. KOHO partners with a variety of banks to deliver our product.
*Interest rates are per year, calculated daily, paid monthly, and can change at any time without notice.
It's not just holiday shopping season, it's cash back season. Start earning cash back with KOHO today!
Ratings and Reviews
Simply the best
I will never be without my Koho card.
I had all three of my bank accounts emptied out 3 weeks ago and all I had usable was my Koho card
I was super happy it still had money on it and once my money was returned I was able to transfer out of my bank account to Koho, it saved me major headaches, I had to wait 10 days for a new debit card by mail.
Besides who has cash these days without a debit card you are basically hooped. Thank goodness for my KOHO CARD
Developer Response ,
Awesome to hear! Thanks so much for the review and for being part of KOHO :)
Consumer BEWARE DO NOT DEAl WITH
As a member of Koho for over 2 years I recently was locked out of my account without explanation or questions asked that can justify any concerns , Koho customer service is garbage and very unsecured I spoke with Vino they had me send pictures of my ids via email then that wasn't enough according to Vino who still wouldn't tell me what this was all about he wanted a selfie now of me holding my ids By email once again , I questioned the procedure and mentioned that I didn't feel that was normal nor secure procedure but i ultimately just sent them , 4 days of trying to get answers ( 1 email reply per day ) Vino tells me R&C ultimately decided to keep the account closed i had 24h to use all remaining funds ... no explanation nothing , First id like to mention if anyone is getting there payroll deposits or government deposits via koho IMMEDIATELY FIND ANOTHER SOLUTION as you may be a victim of there foul practices and be locked out of your account for days if not weeks while these stoners they call customer service agents play with u asking for selfies , I would defiantly stay away from koho BEWARE CONSUMERS THIS IS A VERY SHADY FINANCIAL INSTITUTION COMING FROM A 2 YEAR PLUS MEMBER AND LOCAL GOOGLE GUIDE !!! PS MY MONEY AND BUSINESS WAS GOOD FOR THEM WHEN I WAS PAYING A PREMIUM OPTION JUST CANCELED IT RECENTLY HOW VERY CONVENIENT AND SHADY ONCE AGAIN !!!
Developer Response ,
Hey there! We're sorry to hear you had a negative experience with us. We truly appreciate your feedback. We hope that this issue has since been resolved and if that isn't the case please reach out for assistance in-app or by calling us at +1 855-564-6999
Stay away from Koho
I could not start to explain the "why/what/when" without having to write down a university thesis but in short :
1. Most of the customer care and support department do not even try to figure out and help you with issues. They always try to find an exit door so at the end, you are running after your money.
2. If you have issues after you paid something, they will try to sneak out and tell you to visit the website or to wait few days and call back ... and if you do that, you restart the same process.
3. You are talk in a disrespectfull or unprofessionnal way, forget talking to an helpfull manager.
4. You get an unauthorized charge, they will tell you (politly) to get lost. They will NEVER help you. They will tell you to call this business even if you tell them, you don't know who it is.
I could go on like this but I think you all get the drift. Koho is an untrustworthy low-level online service with a fake customer care and support.
I will never say that a "normal" back is better but in a way, they are. They have more to loose, most of them have an ombudsman and/or a real complaint department. Koho on the other hand, they have a such high estime of themself that they do not have a transparent complaint process.
I accept that perfection does not exist and I am able to understand that few bad staff members does not make the company but with Koho, it is a culture, a culture of "we don't care nor we value you as a customer". Of course, they will never say otherwise and admit it but in practice, they show it it without any doubt. If they would put the same effort in the customer care as they do as im the ads, they would be the best.
Hope you people will not get into this "fake" bank! If you want a virtual bank, go with Tangerine. I don't say they are better but they are more professionnal than Koho and it is back by Bank of Scotia!
I give Koho one star and it is because I can't give 0 star!
BTW Koho support, don't even reply to me woth the copy/paste predefined reply of "we are sorry blablabla and we do care blablabla and call us to resolve it blablabla" because I tried hard to donthat but you are not serious and the way I see it now, I am not the only one to have experience it. It is just sad that I had not read the reviews before doing business with you people.
Developer Response ,
Hey there! Thank you for your honest review. We appreciate you taking the time to voice your concerns.
We’re sorry if you’ve felt we are avoiding helping you find a solution. This is not our intention. Our intention is to hear you out and troubleshoot where we can. When we need to coordinate with other departments, we always do so to work towards a solution to your inquiry.
Our dispute process is to wait for your transaction to settle in case the merchant lets your incorrect transaction expire and therefore return to your account. This process of handling authorization happens on all credit cards, but because KOHO is a prepaid card and there isn't a line of credit you can use while you wait for the authorization to expire, it becomes more noticeable. When the transaction settles, that is when we know the merchant has collected the funds and we help you file a dispute.
We’re sorry to hear you have been spoken to in this way. This is never our goal. We are trained and held accountable to speak professionally and respectfully to all our customers.
We truly are sorry for your poor experience and please know we are working hard to improve our customer support services every day.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Koho Financial Inc.
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- © 2016 Koho Financial Inc.
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