Lush Fresh Handmade Cosmetics 4+

Fragrance of life

Real plant smells to help balance your brain & body chemistry

Miss the old app

Everything about the new app sucks. It's so tedious to look for anything now, the new filter layout isn't good, and forget about casually browsing the categories to see what's there. Above all, I hate that they removed the option of click and collect. If I recall, it's still possible but you have to do it through the web. Totally disappointed :/

Disappointed to say the least!

Lush’s new website is absolutely disastrous!! I put an order in on Boxing Day, and it went through Afterpay as you guys still don’t have the capacity for visa-debit cards. Order went through and I paid for it, and the order didn’t go through on your end. All the call center said was “well too bad all the products are sold out you need to make a new order” no rectifying the situation or even a simple apology. I love lush, but you guys are making it so difficult to shop online and even in your stores. Maybe it’s time to rethink your products. Wish I could give 0/5 stars.

Réponse du développeur ,

Thank you for taking the time to share this feedback with us. We're sorry about the issues you faced on the app on Boxing Day. I've let our App team know about this.