Marco Polo - Video Messenger 4+

As a mom at home with three young kids who can't text or even FaceTime easy without my kids trying to cause the apocalypse in my house because I'm talking to any other humans besides them, Marco Polo is a great alternative for me. I can send or receive short messages with other adult humans that take little effort and I can watch and respond when I'm able to!

I am absolutely furious and will be canceling any use of Marco Polo moving forward. I have been an advocate and a long-time user of Marco Polo. If anyone has created a buzz about using Marco Polo, advertised about Marco Polo so that their business could grow and more people would use it, it is definitely me. Me and my friends love using Marco Polo because we live far from each other. The other day when I got a new iPhone, it asked me to re-login when I opened the app which happens normally with a lot of apps when you get a new phone. I logged in and the only option Marco Polo gave me was to subscribe toA seven day free trial with a charge of$59.99 there after. There was no option to just keep using the Marco Polo free version. There was no option to not have the Marco Polo plus version. I subscribe to get my seven day free trial so that I could tell all of my friends that we will no longer be using Marco Polo. While I understand that they want to start making money off their app. I would have happily paid even $10 for the app it’s self to continue using the free version. But they did not offer this to us. All they offered was either a subscription that you payFor either yearly or monthly or other various terms but there is no option anymore to have the free version. It is not that great of an app that it is worth paying $60 a year for. There are lots of other options to do FaceTime and video calling with friends abroad. What makes me most furious about this aspect is that I’m not a new client signing up for the first time. Anyone that was already using the free version should obviously get to just keep that and be grandfathered in. And any new clients should be prompted to either get a seven day free trial and a subscription so as far as business practices go, whoever is running Marco Polo is trying to make a fast buck and they are scamming clients that they have already had who have been loyal. I will no longer be one of those clients. I will be taking my mini friends with me and so on and so forth. I’m sure they will also be telling many friends as well what is going on. I am very mad that I was removed from being able to keep the free version just because I switched phones. I had this app already so I find this not only ridiculous but also very underhanded. Is Marco Polo offered the option to re-purchase the app itself for $10 and you could keep the free version, I would buy that. Marco Polo hasn’t even perfected how are you can delete old messages you have to delete each one individually you can’t even press delete all which tells me that there’s not a lot of technology or work going into the app on a daily basis which is another reason why $10 a month or $60 is ludicrous. I will miss Marco Polo to some degree but because there are so many options out there for similar apps and video calling I don’t think I will be stressing about it too much. Goodbye Marco!

You took away the features that came with Marco Polo and made them a plus feature?? Speeding up the video 2x, sending texts or photos. Those are now plus features?? WTH. If you were to make a plus app, come up with NEW features. Not take the features that were already available for FREE and make them a plus feature. Very shady of you guys to do that.