When you and your doctor both use Medeo, you can exchange secure messages, book appointments online, and have video visits using your phone, tablet, or computer, from anywhere you have an internet connection.
Instead of connecting you to *a* clinic, Medeo connects you to *your* clinic. When you and your healthcare provider are both registered, Medeo creates a direct line of communication between you and the professionals you trust. Better relationships, more personal care.
FEATURES (available when offered by your healthcare provider):
Video Visits. When you can’t get to the clinic, enjoy virtual appointments from anywhere over secure video (high-speed internet required), with messaging and file sharing capabilities. Less travel, more convenience.
Patient Messaging. An easy way for your doctor to share test results, renew prescriptions, check on symptoms, or just pass on information. Securely exchange messages, files, and photos over our encrypted network and know more, quickly.
Online Booking. Choose your appointment type, date, and time, then get an email when your request is accepted or declined. So much better than sitting on hold.
PEACE OF MIND:
We encrypt all data and use best-in-class security to keep your personal information safe. And Medeo is a Canadian app, so your healthcare data stays here, where it belongs..
Medeo is 100% ad free!
Learn more at https://medeohealth.com/, or contact us at https://qhrtechnologies.force.com/patient/s/contactsupport to ask a question or give us your feedback. We’re listening!
“An error occurred” and reloads dashboard continuously
mt4434
App used to work well. Now even after deleting and reinstalling, I enter my username and password, then I see a glimpse of the dashboard before it says “Session error occurred. Dashboard reloaded.” It does this repeatedly, about once per second, rendering the app totally useless.
Developer Response
Thank you for your feedback. We are sorry you incurred some issues trying to log in to the app at this time. We hope this is now resolved. Thank you for using Medeo!
Had Trouble Accessing Files
sliced.bread
Was at the clinic and the app wouldn’t open properly to let me access my requisition, even with full LTE service. Had to drive all the way home and do it on my computer.Was told by the nurse that patients frequently have trouble accessing their files through this app and the nurse now calls doctors to advise them against sending requisitions that way.Gave 2 stars because system works fine on a computer, just not a phone.
Developer Response
Thank you for your feedback and we're sorry you had difficulties using the Medeo app. While it's difficult to determine the cause of this issue after the fact, we're constantly making improvements to deliver better connectivity and performance.
NOT USER FRIENDLY
ActiveLite
You select an image. No problem. You write a message. No problem. Then what?There is no indication that you are “Done” or how to finish off. I have no confirmation that my message was saved and/or sent correctly. Very amateurish design.
Developer Response
Thank you for your feedback. We're always working to improve Medeo's design and functionality, and that has been particularly true in the last few years with the increase in virtual healthcare. We hope you'll give Medeo another try.
Horrible App
Speirs17
This is literally the worst app I have ever used. This is the only way to book an appointment at the clinic I go to and it took me 40 tries to login without it crashing. I honestly think it would’ve been easier to get a medical degree and diagnose myself than to try and book one appointment.
Developer Response
Thank you for your feedback. We are sorry you incurred some issues trying to log in to the app at this time. We hope this is now resolved. Thank you for using Medeo!
An update has been made to the Medeo software to improve the functionality and performance.
For full release notes see:
https://qhrtechnologies.force.com/patient/s/article/Medeo-Patient-Release-Notes
Version 13.6.0
The developer, QHR Technologies Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Location
Contact Info
User Content
Identifiers
Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
QHR Technologies Inc.
Size
9.1 MB
Category
Medical
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
iPad Requires iPadOS 16.0 or later.
Languages
English
Age Rating
16+
16+
This app is rated 16+ with content restrictions.
Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
