Screenshots

Description

Please note this app is not for medical, dental, or vision insurance or Health Savings Accounts (HSA). This app is only for Flex/CDHP products including Health care and Dependent care Flexible Spending Accounts, Health Reimbursement Arrangements, and Mass Transit accounts. If you need assistance when logging in, please call 800-566-9305 and a member of our Customer Service team will be able to assist you. Representatives are available Monday-Friday 8am-6:30pm EST.

Save time by easily and securely accessing your Flex/CDHP benefit accounts. The mobile app features real-time access and intuitive navigation with summarized financial information and charts.

Powerful features of the app:

- Check available balances
- File a claim
- Take or upload a picture of documentation and submit for a new or existing claim
- Scan product barcodes to determine their eligibility
- Setup various text alert notifications
- Setup Touch ID login
- View claims requiring receipts
- Click to call or email customer service
- No sensitive information is ever stored on your mobile device
- Add a bank account (if applicable)
- Update your banking (if applicable)

To login to the mobile app, follow the steps noted below. Please note that your ID is your SSN. If you have difficulty when logging in, please call 800-566-9305 and a member of our Customer Service team will be able to assist you. You can also access your account via the Meritain Health portal at https://account.meritain.com.

1. Open the app, scroll to the bottom of the page and select New User? Set Up Your Account.
2. You will be redirected to the User Identification page to begin step one of four.
3. Follow steps one through four to complete the set-up.
4. Once you have completed the set-up, you will be logged out. You will then be required to log back in using your new username and password.

What’s New

Version 9.1.0

If supported or applicable to your account(s), our app version 9.0 provides you with:
• EOB Smart Scan: Upload a picture of your Explanation of Benefits (EOB) and using artificial intelligence (AI) Smart Scan will extract all of the necessary information off of the EOB.
• Remove Bank Account: Remove bank accounts you are no longer using.

App Privacy

The developer, Meritain Health, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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