Screenshots

Description

This is a companion app to the main MSP Remote Monitoring & Management (RMM) app. It will automatically start a Take Control session for you when you select this feature in the RMM app: Simply go to the workstation you want to support, tap the Take Control button to start the remote session, and the app will automatically take care of the rest.

This app is powered by MSP Anywhere, by SolarWinds MSP, and is used for all the devices that are configured with this version of Take Control. It deploys the industry's fastest protocol to remotely access Windows® OS or Mac OS® devices from any smartphone or tablet, giving you unsurpassed client support.

Like thousands of other users worldwide, enjoy this app to:

•Easily provide Support to any Windows® OS or Mac OS®;
•Access any machine desktop as if you’re in front of it;
•Chat with the remote user;
•Check the remote system info;
•And much, much more…

What’s New

Version 2.00.24

This app has been updated by Apple to use the latest Apple signing certificate.

Adjusted the remote cursor positioning when connecting to Mac devices.

Ratings and Reviews

5.0 out of 5
1 Rating

1 Rating

App Privacy

The developer, SolarWinds MSP UK Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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