MuniMobile 4+

SFMTA

    • 4.6 • 82 Ratings
    • Free

Screenshots

Description

The official mobile ticketing app from San Francisco Municipal Transportation Agency! The MuniMobile app lets you purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, create an account and you're ready to go.

WHY YOU'LL LOVE THIS APP:
• No paper fares to keep track of.
• No need to carry cash, count exact change, or find a ticket machine.
• Buy and use fares using a debit/credit card, PayPal or Apple Pay
• Store multiple tickets on your phone for future use.
• Pay a single fare or multiple fares for a group of riders.
• Register your debit/credit card(s) in our secure system.

HOW IT WORKS:
1. CHOOSE RIDER TYPE: Adult, Senior/Disabled/Medicare, Youth, or SF Access
2. CHOOSE FARE: Single Trip Fare for Muni Bus & Rail, Single Ride Fare for Cable Car, or Passports
3. CHOOSE QUANTITY: You can buy multiple tickets to use later
4. CHECK OUT: Pay with debit/credit card, PayPal or Apple Pay

COMMON QUESTIONS:
Q: Do I need to be connected to the Internet?
A cellular network or a wireless Internet connection is required to purchase tickets, but you can use/activate your tickets offline.

Q: What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!

IMPORTANT REMINDERS:
• Don't uninstall the MuniMobile app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection). Activate your ticket before boarding.
• In the subway, activate (“use”) your purchased mobile ticket before passing through metro station fare gates. Show your active ticket to the station agent, and pass through the fare gate closest to the station agent booth. If the station agent is not present, you may still pass through the gate as long as your ticket has been activated. Do not attempt to “tag” the gate.
• On the surface, use your purchased mobile ticket before boarding the vehicle. You may board through any door. If you feel more comfortable boarding through the front door to show your ticket to the transit operator, please feel free to do so.
• For Cable Car, use your purchased mobile ticket once you are on board the vehicle. Show your mobile ticket to the Cable Car conductor.
• Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
• Create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.)

What’s New

Version 3.20.7899

Performance improvements and bug fixes.

Ratings and Reviews

4.6 out of 5
82 Ratings

82 Ratings

Yyztcfr ,

Very convenient for tourists

Very convenient for tourists

lolcat143 ,

Please read!!

Despite the FAQ stating you do not need cellular or wifi to access your tickets, after an unknown amount of time, the app will say you must connect to cellular or wifi to access the app which makes it unusable. Extremely frustrating for international travellers without data plans!! I was trying to use it to get around the city and couldn’t open my already activated ticket. Totally useless.

jdarryls ,

Horrible app for tourists without roaming internet

The app randomly decides that it hasn’t connected to the internet in awhile. Not very convenient as I was almost on a cable car with no proof of payment, and went to board a bus with the same issue. Definitely not reliable, although the transi options in SF are amazing.

App Privacy

The developer, SFMTA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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