MUSINSA : K-Fashion Store 4+

이미 몇일전에 도착했다는데 나는 받은게 없어서 문의 넣어도 아무런 조치가 없는데 내 20만원 어쩌자는거임

Hello 류으려, we would like to offer a sincere apology for the inconvenience.
Please be advised that MUSINSA GLOBAL Help Center operates from 9 AM to 6 PM, Monday to Friday, in KST. If your order page indicates [Delivered] but you have not received the package, kindly check common areas such as a parcel locker, mailbox, in front of the door, or a security office. If the package still needs to be located, we recommend contacting the local delivery partner for assistance. Please reach out to our Help Center at any time if the local delivery partner is unable to resolve the matter. We are committed to providing the best possible assistance.
We greatly appreciate your understanding and promise to do our best to improve our delivery services. Thank you.

외국에서 핸드폰샀는데 한국으로 나라를 변경해도 무신사가 계속 외국꺼로 검색되요. 앱 자체에 차라리 언어및 통화 설정할때 한국꺼도 추가해주셨으면 좋겠어요

Dear, 사라강강. The app for MUSINSA for Korea currently provides local delivery in Korea and accepts local payments only. Therefore, all international customers shopping from abroad are kindly requested to use MUSINSA GLOBAL, which offers global shipping and international payment methods. We will forward your opinion regarding Korean language support for MUSINSA GLOBAL to the appropriate department for review. Thank you for taking the time to share your thoughts with us. We will do our best to continue to provide you with the best possible service.

한국인도 해외버젼 씁니다. 로케이션 설정 한ㄱㄱ으로 안되고 한국 아이디 로그인 안되는 거 이해안가요 ㅠ

Dear, juniordeveloper. Please note that [MUSINSA GLOBAL STORE] application is a newly launched service for global customers to provide overseas payment and delivery services since 2022. Therefore, please understand that it operates separately from the Korean domestic website. However, MUSINSA GLOBAL is open to all kinds of feedback to improve our services. We will pass on your review to the related department and our team will undergo an internal examination regarding the feedback you raised up. Thank you for taking time to leave the review and we hope you have a great day.