My Family Room UCDSB 4+

Upper Canada District School Board

Designed for iPad

    • 1.9 • 17 Ratings
    • Free

Screenshots

Description

My Family Room is a secure service provided by the Upper Canada District School Board (UCDSB) that gives parents and guardians access to time-saving features and can help make communicating with your school easier.

With My Family Room, you can:
• Register for School: if you are new to the UCDSB or have another child ready for school, skip the paper forms and register online.
• Report Lates & Absences: let your school know if your child will be late or absent by reporting through the mobile app or website.
• Receive absence notifications to your smartphone, and either call the school or respond online to immediately let the school know that your child is safe.
• Receive phone calls, emails, or text messages pertaining to your child, such as absence notifications, school emergencies, bus cancellations, and school events.
• Easily customize your contact preferences for how to receive emergency and urgent notifications (for example, receive urgent notification by text message, while having non-urgent notifications go to your email).
• Provide consent electronically for school activities and field trips.
• Conveniently approve and pay for school events on the mobile app or website. Payment processing is by industry leader PayPal so you can be sure that your banking information is secure and protected by PCI-DSS industry security standards. Events you have approved and paid for automatically get added to your child's calendar which can be viewed in My Family Room.
• View your child’s school calendar online, including PD days, exam days, and other calendar items entered by your child’s teachers and school staff.
• View key contact information for your child’s school, such as phone numbers and email addresses for Principals, Vice-Principals, and office staff.
• View your child’s contact and demographic information on file (address and phone numbers), plus health information, transportation details, and absence history.

What’s New

Version 4.1.7

My Family Room Version 4.1.7. In this release, we've been hard at work addressing your feedback and making your My Family Room experience even better! We've focused on improving the overall user experience, ensuring that everything is informative and runs smoothly. Parents will find improved event visibility in their calendars, making it possible to review previous orders now! For mobile users, we've added a friendly website prompt to guide you from the browser towards your more optimized mobile app. We've developed additional support options for event-related issues that may arise, and we've enhanced our overall error handling to provide you with more information when something goes wrong. We hope you find these improvements valuable, and we appreciate your continued support of My Family Room!

Ratings and Reviews

1.9 out of 5
17 Ratings

17 Ratings

Sav Sarao ,

Awful to use

The app almost never works and I’m constantly having to request paper copies of the same forms from the school.
Absolute garbage.

Developer Response ,

Hello Sav,

Thank you for your feedback, and I'm sorry you're having issues. We would appreciate the opportunity to assist you and discover why you are having these issues and correct anything we can.

I believe I located your account and I have taken the liberty of having someone reach out to you to see if we can assist you.

Thank you - My Family Room Team

Toz9 ,

No Notifications?

It’s nice to have an app that will connect parents with the teacher and school events, also with the capabilities of a wallet to fund pizza day and subway day.

With all of the important information that is contained in the application My Family Room absolutely needs to include Notifications otherwise we miss time sensitive info like when permission slips need to be signed, notices of upcoming assemblies, personal messages from our children’s teachers…the list goes on. If I don’t get a Notification…I don’t know about it. Please add this very important feature.

Developer Response ,

Hi Toz9,

Thank you for your feedback, we currently do have emails sent about events, which does list due dates and other pertinent information, but I can certainly see how mobile push notifications could be a valuable added feature! I will take this away to be considered for future improvements.

Thank you,

My Family Room Support.

elliebeanie1 ,

Awful

The UI and UX are awful on this app. Needs a complete overhaul.

Developer Response ,

Good afternoon Elliebeanie1,

Thank you for your feedback, we would greatly appreciate if you could provide some details about the interface and experience that feel could be better, and we would also welcome any suggestions you may have on how they could be better as well. To send us feedback or if you require any support please use the Help option at the bottom of the My Family Room login screen or in your profile after logging in. After you're in the Help site you will find a "Contact Us" option at the bottom of every page.

Thank you,

My Family Room Support

App Privacy

The developer, Upper Canada District School Board, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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