My Optus 4+
Made for you
Optus Mobile
-
- Free
Screenshots
Description
The My Optus App is the easiest way for customers to manage all of their services, experience the Optus Living Network and get support when you need it.
* Take control of your connection
View your network performance, pause your internet, up your data for a day, or turbocharge your home internet speed and more with just a couple of taps
* SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus
* Shopping experience
Making it even easier to shop and buy with us
* Messaging
Access 24/7 support at your fingertips
* Payments made easier
Make fast, secure and easy payments
* Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals
Help & Support:
https://optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
What’s New
Version 10.8
We’ve updated the app to bring you more meaningful experiences every day:
* Introducing Optus Network Trial with My Optus app
* Notification Centre now available from all main screens
* Bug fixes and accessibility improvements.
Ratings and Reviews
Can’t Login
Tried many times to login to the app but never works. Please fix your app.
Developer Response ,
Hey there, sorry to hear about the trouble you are having with the app. Please update to the latest version. If issues continue, please reach out to our 24/7 Social Media Care Team via our Facebook (Optus Help) or Twitter (@optus_help) pages, so they can assist further. Thanks - Mary
This app doesn’t work in my iPhone 7
What do I do if I have an old phone?
Developer Response ,
Hi there, we are sorry to hear that the My Optus app is not compatible with your phone. The app is available on Apple devices using iOS 14+ or later, please make sure to update your phone to the latest iOS version. If your phone is unable to update to the latest iOS, please use a different device. ^ Bella
Not getting another cent from me
Hey Optus,
I’m not paying my bill. Here is why, my girlfriend and I had the exact same plan $65 a month with x amount of gigs. We had been customers with you for probably 2plus years. Though we both left Australia on the 1st of April, we both called up and cancelled our plans pretty much on the same day…..it’s now mid May and yet you are trying to ask me to pay $32.50 services charge yet my girlfriend has not been billed.
How is that right that one gets billed but not the other? anyhow neither of us are paying for a service we haven’t used for over a month and since I’ve cancelled my plan I cannot chat via messaging because I don’t have an account with you guys anymore and I’m not making an international call just to talk with an unhelpful customer service rep. If I ever return to Australia I’ll be taking my business elsewhere.
Developer Response ,
Hey there, not good to hear about the billing trouble you have encountered since you cancelled in April. Thi is not the experience we want our customers to have. To get this resolved, please message our 24/7 Social Media Team on Facebook (Optus Help) or Twitter (@Optus_Help) so they can investigate and assist. Thanks - Mary
App Privacy
The developer, Optus Mobile, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Optus Mobile
- Size
- 195.2 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Optus Mobile Pty Ltd 2019
- Price
- Free