My Spectrum 4+

Charter Communications

    • 4.7 • 2.1K Ratings
    • Free

Screenshots

Description

One App, All Your Services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.

Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.


Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.


Manage Mobile Services
• Check and manage your Spectrum Mobile data usage and plans.
• Add and activate your new Mobile line.

Stay Informed
• Get billing, equipment, outage and activation notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test!
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.


Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Instead of calling, quickly search and find answers with our newly designed support section.


Tell Us What You Think
• Share feedback about your app experience—we read every comment.
• We love suggestions about the My Spectrum App—we use customer feedback when we plan our updates.


Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.

What’s New

Version 12.8

Traveling abroad? Keep your Spectrum Mobile service with Global Day Pass. Eligible customers can pay a set daily price to continue using their mobile devices in select countries. If you have any feedback to share, please let us know in the Support section.

Ratings and Reviews

4.7 out of 5
2.1K Ratings

2.1K Ratings

Nana Lana of 5 ,

Easy for Canadians

So much easier now for Canadians to access,use and make payments. I have contacted Spectrum for help and information and both times were exceptional. Thank you

Pietjevw ,

Great Service

Good to have.

Nighshift ,

Canadian IPhone will not work with Spectrum

I have found any Canadian IPhone 12,14 & 15pro will not work with Spectrum. I have to use my old IPhone 6S and SE to get service. Verizon which is Spectrum’s carrier has no problem with these foreign purchased phones. This is the only place I have ever experienced this world wide.It is likely the only US company that does this.
I wish the agents in your stores would inform customers from Canada and Mexico of this limitation. To use my new phones I have to resort to another company.

App Privacy

The developer, Charter Communications, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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