MyNeato 4+
Neato robot vacuum app
Neato Robotics Inc
-
- Free
iPhone Screenshots
Description
Now there’s a more intelligent way to clean your floors. With the Neato app and a Neato Botvac Connected series robot, you can control home cleaning from anywhere:
• Start, stop, or pause cleaning even when you’re away from home.
• Receive notifications about the status of your robot.
• Set a regular schedule for daily cleaning of an entire level of your home.
• Run the Neato app on multiple devices.
• Access a cleaning summary that shows where your Neato robot has cleaned.
What’s New
Version 1.5.11
Bug fixes and Stability Improvements
Ratings and Reviews
Minimal features compared to previous app
App only allows one vacuum, only one floor plan, and issues with tilted map.
No notification of firmware updates on vacuum.
Developers need to get an update out to address these short comings ASAP!
No support for current products
Slightly older models are not supported by this new app and the old app has basically been abandoned by Neato. There have been no firmware updates to the current products to fix known issues and they have essentially just walked away from their existing customer base by launching this new app that only supports their upcoming lineup of products. A company like this (not a household name and not a major player in this space) should be more concerned about word of mouth reviews. They’ve burned the bridge with many of us existing customers so what will I say when friends and families ask me about the product? I loved the vacuum when I got it and when the company was offering updates and support for it but this decision has left a bitter taste.
Developer Response ,
Hi and thank you for offering your feedback! Our Connected series will continue to receive support through the Neato Robotics app. The MyNeato app has been built from the ground up exclusively for the new premium line of Neato robots with the future in mind when it comes to new features and easy to implement changes!
App no longer works
Software no longer connects to Neato servers.
• Can not connect to my Neato robot
• Can not start/pause/stop cleaning runs
• Can no longer access my map
• Can no longer access my routines
Made the mistake of unregistering my D8 in hopes of reconnecting to fix it…that just completely emptied the app - now my D8 is a zombie that “sometimes” works.
(I will retract this review if an update resolves these issues, but Neato is shutting down 🤷♂️)
App Privacy
The developer, Neato Robotics Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- NEATO ROBOTICS, INC
- Size
- 218.3 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Danish, Dutch, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish, Swedish, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © 2020 Neato Robotics, Inc.
- Price
- Free