Nucleus Smart 4+

Take control of your hearing

Cochlear Ltd

    • 3.1 • 39 Ratings
    • Free

Description

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.
With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate wireless streaming. Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/pair.
Compatibility: The Nucleus Smart App is compatible with the Cochlear Nucleus 7 Sound Processor. It is verified on iPhone and iPod touch running iOS 15 or later. For more detailed device compatibility see the Nucleus Smart App support page.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.

What’s New

Version 7.0.240300

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Improved patient services (if available in your country)
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.

Ratings and Reviews

3.1 out of 5
39 Ratings

39 Ratings

MGiesbrecht ,

MichaelGiesbtecht

This is a very helpful app to get for Cochlear User,…. I enjoy it so much and it makes life a lot easier! I use the app on my iPhone14, iPad Mini, iPad9, and soon will try for my new iWatch and MacPro. GREAT APP! Keep up the good work. Thanks Cochlear!

Developer Response ,

Thanks MGiesbrecht for your review. We’re delighted you’re finding our App useful and appreciate you sharing your experience – Cochlear Customer Service

ARNABChakraborti ,

Frequently disconnect from processor.

The app do not connect to processor frequently, though iPhone settings show the battery level of processor. Also find my processor should be gps enabled processor and have minimum battery level to broadcast its location.

Developer Response ,

Hi ARNABChakraborti , sorry you’re having trouble. So we can help, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

NotaCPfan ,

Stopped working/had to reinstall app

Wouldn't connect to sound processor so I had to uninstall/reinstall app and go through the set up process twice the last 2 weeks. A real nuisance as I can't just stop what I am doing and fix the issue every time it happens.

Developer Response ,

Thanks for taking the time to let us know about your issue NotaCPfan. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

App Privacy

The developer, Cochlear Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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