Oaken Digital 4+
Home Trust Company
-
- Free
iPhone Screenshots
Description
Plant for your future with the Oaken Digital app
At Oaken Financial, we take great pride in not being like other financial institutions. We are built on compassion, security, and service and we take the time to listen to you and we promise to do whatever it takes to put your needs first.
All Oaken GICs and savings accounts are available through either Home Bank or Home Trust Company, both of which are separate members of the Canada Deposit Insurance Corporation (CDIC). Funds deposited with either issuer are eligible for full CDIC coverage up to all applicable limits.
Here’s just a few of the benefits you can enjoy with Oaken Digital:
● 24/7 access allows you to manage your finances whenever you like.
● Bank on the move using your mobile device and the Oaken Digital app.
● Get a full view of your Oaken Financial portfolio any time and from anywhere.
● Fast and easy way to transfer money to and from your savings accounts.
● Receive timely alerts for your balances, transactions and maturities through the Oaken Digital notification hub.
If you are new to Oaken Financial, it’s easy to open an investment or account. Just go to oaken.com and see for yourself all that Oaken has to offer.
If you have any questions or need assistance, we’re here for you. Simply email service@oaken.com, or call 1-855-OAKEN-22 (625-3622).
What’s New
Version 1.4.4
Oaken is always working to improve your experience with the app. Here’s what’s new:
● Security updates and enhancements
Ratings and Reviews
Not Useful
To actually do anything, the app just opens up the browser which then makes you log in again. What's the use of having an app?
Developer Response ,
Hello Freddie748, thank you for your review and feedback.
When you enter your log in credentials upon being re-directed to the browser, the data from your attempt will be transmitted to our system for verification. Once verified, you would be re-directed back to the application to view and use your account. If you require any further assistance, please contact a customer service agent at 1-855-625-3622 Monday to Friday 8am to 8pm EST and Saturday 9am to 5pm EST (excluding holidays).
We will be happy to assist.
Transfers…
Here’s how crappy this app is. I attempt to set up another bank to transfer from Oaken if and when required.
After making me jump through all the hoops, the app times out and kicks me out before the process has time to complete. With all progress lost. I wish I was making this up but I’m not.
Do they not test these things? This was done Jan 25 2024 after updating to the latest version. I cannot wait to see what else doesn’t work…
Developer Response ,
Hi Rickc176,
Thank you for your review and feedback. In compliance with standards that financial institutions must adhere to, our application automatically logs you out of your account after a period of inactivity. However, your feedback has been passed on to our technical team. If you require any assistance, any member of our customer service team will be more than happy to assist you. Please contact us at 1 855 625 3622 Monday to Friday 8am-8pm EST and Saturday 9am-5pm EST (excluding holidays).
garbage won’t even let you login
The latest ui change was bad enough — was it designed by the un-sighted? — but now I can’t even login at all because it keeps popping up a nonsensical message that I need to ‘update my personal information’ via the website. This might be fine except that I have already done that 100 times and the garbage still blocks me from logging in. A message to ‘support’ results in a ‘we cant assust you’ so the question there would be ‘why do you exist’ then?
Developer Response ,
Hi schwoogler,
We are sorry to hear you are experiencing issues and the frustrations this has caused. We can definitely look into this for you and get it resolved. In order to pull up your account to assist, please call us at 1 855 625 3622 Monday to Friday 8am-8pm EST and Saturday 9am-5pm EST (excluding holidays). Any Customer Service Specialist will be more than happy to assist.
App Privacy
The developer, Home Trust Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Home Trust Company
- Size
- 40.7 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 13.3 or later.
- iPod touch
- Requires iOS 13.3 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Copyright 2024 Oaken Financial. All rights reserved. Oaken Financial™ is a trademark of Home Bank, a wholly owned subsidiary of Home Trust Company
- Price
- Free