Plitio 12+

Poor business practices

This pharmacy uses misleading advertising and poor business practices. Multiple poor reviews across platforms. Can’t even enter a delivery address into the app - being on online platform that delivers this would seem to be a significant issue. Their same day delivery service is only for half the day.

Poorly designed

This service seemed like a good idea but major functionality in the app is broken making it unusable. Currently broken is the ability to enter a shipping address and the current medication list is unusable. There is also no tracking for doctor faxed in orders that I need to call to get filled.

I was gonna leave it…..until you spam called me

I’ve never dealt with a less professional business in my entire life and I’ve worked for illegal cannabis companies. If I could rate them a -5 stars I would.
They lost my first package, didn’t give me any tracking info for either package they sent me, spam called me during work hours because I complained, didn’t tell me when my medication had arrived the day before, talked down to me multiple times, blamed me multiple times for not receiving my package when UPS didn’t do their job, I had two pharmacist staff “helping” me neither of which communicated to each other so after receiving my medication finally I had a call confirming my address to RESEND THE MEDICATION (for a third time) - all over the TWO WEEKS that it took for my prescription to be delivered (they advertise same/next day delivery).When I did get my hands on the beaten and crumpled package it was sealed with a single strip of scotch tape?
The app is trash, it doesn’t even update tracking info a week later and there are spelling mistakes a toddler could’ve caught in the push notifications.
Genuinely will be recommending that no one uses this terrible pharmacy.

Developer Response ,

Dear client,
Thanks for sharing your feedback. We at Plitio are truly sorry your experience didn’t match your expectations and standards. We always try to deliver medicines the same/the next day as we advertised, but in your case, UPS was responsible for the delivery of your treatment. It was an uncommon instance, and we’ll do better in the future. We have escalated the issue and waiting for UPS to address it immediately.
Please get in touch with our pharmacist with any further comments, concerns, or suggestions you wish to share. We will love to make things right if you give us another chance.