PocketWell 4+

I downloaded this app on a whim, not sure if it really had much to offer me. However, this morning at 2:30 I needed some mental health support due to an ongoing panic attack, and I was quickly put in touch with an on-call therapist. Free of charge. We spoke for an hour and it was so, so wonderful. I wasn’t expecting it to be that good…but wow, this is an amazing resource. I feel like I don’t have to worry about access to support now. 💓

Hi Nicole, we're so glad to hear that you're finding Pocketwell helpful and easy to use! We created the app to ensure that support is available when it's needed.

An app.
- Developed by a government contractor.
- Promoted by a famous and incredibly unpopular leader in some circles.
- Asking you about your mental health status.
- At a time when there is rampant promotion of segregation of certain segments of our population.

Yeah; that doesn’t raise any red flags at all. *sarcasm*

It asks you to register the moment you open the app, so you know immediately it’s creating a profile for you.

Just exact and precisely what information about you does it collect?
What does it do with that information?
What potential uses does it have for that information?

Let me give you a hypothetical scenario.

So - you answer a few questions in an app trying to seek out some support and help.
Suddenly your labeled as “at risk” to say drive a car - and as government bureaucracies tend to do, information gets shared without context. Then your license gets pulled. You can’t make it to work and loose your job.

I’m not saying this will or does happen. Let me be very clear about that. I’m saying the potential for this type of “misuse” is simply too great a risk to ignore.

Now - distrust of government aside; and on the substance of this app.

I personally have a bachelors degree in psychology, even with all that schooling I am still not qualified to help someone suffering from a mental illnesses, of which this app is targeting. NO APP can replace getting good help from trained professionals.

If you are suffering from mental illness. Don’t be afraid to seek help from a doctor and get a referral to someone who is able to help you.

This APP if you want to try it; go ahead - it may help and that’s a good thing. However it simply can not replace a true one on one chat with someone trained to help you.

Hi there, thank you for taking the time to review PocketWell. We hear and understand your concerns around data and privacy. At Wellness Together Canada, you own your data. Your data is stored on a secure, private server and will ALWAYS remain private and confidential. We will never share your personal information with any third parties, including the Government of Canada, and you can delete your account at any time. You can read more here: https://wellnesstogether.ca/en-CA/privacy

There are many resources that you can access without signing up for an account, including: phone counselling, crisis support, Peer Support, and other resources completely. These resources are always free, vitual, and available at anytime, no sign up required.
Please feel free to contact us at contact@greenspacehealth.com if you have more questions or concerns!

Completing the self assessment has helped me monitor my mental well-being and proactively make adjustments to improve my daily life.

We're glad to hear that the Self-Assessment has helped you make positive changes in your daily life! We are honoured to be part of your wellness journey.