RBC Insurance - My Benefits 4+

RBC Life Insurance Company

    • Free

Screenshots

Description

Manage your workplace health benefits with the RBC Insurance My Benefits app.

Access your group benefits with the RBC Insurance My Benefits app wherever you are, whenever you need it.

The RBC Insurance My Benefits app provides you fast, easy, and secure access to your group benefits wherever you are, whenever you need it.

RBC Insurance My Benefits features:
• View your digital ID card (this is also your travel card if you have travel benefits) and save it offline for quick and easy access.
• Submit a health, drug, dental and travel claims directly from your smartphone or tablet.
• Find an RBC Insurance approved health-care provider or pharmacy near you, identify which offer direct billing and view quality ratings.
• Check whether a health service, item or drug is covered under your plan including the amount that will be covered.
• Search your claims history to get a real time status of any recently submitted claims as well details of previously processed claims.
• View any alerts about any pending claim audits
• View your Spending Account balances.
• Access to Health and Wellbeing services and discounts, including the Wellness Program.
• Access to Government of Canada global travel advisories.

You will need a valid sign-in ID and password to use the app. Register from the app or at Online Insurance (https://www4.rbcinsurance.com/ui/signin/home). For more information, visit https://www.rbcinsurance.com/group-benefits/my-benefits/ or contact us at 1-855-264-2174. Can’t use the app? You can still access your account by signing in to Online Insurance (https://www4.rbcinsurance.com/ui/signin/home).

*Please note:
1) Requires iOS 16.0 or later.
2) Some features may not be available for benefits not included in your plan. Data charges from your mobile service provider may apply when you use this app.

What’s New

Version 6.1.0

Update your app today to take advantage of these new features and improvements!
• Submit Claims: Easily submit claims for Clinical Counsellor services directly from the app.
• Eligibility Check: Quickly check your eligibility for Clinical Counsellor services to see if you are covered.
• Provider Search: Find Clinical Counsellors and Regulated Social Workers nearby.
• Technical Improvements and bug fixes to ensure a smoother experience.

Ratings and Reviews

2.2 out of 5
1.2K Ratings

1.2K Ratings

HonestReviewerYYC ,

Flawed

The benefit coverage section is terrible. Doesn’t tell you what specifically you’re covered for, doesn’t show balances and no option to even download the employer benefits package. Very hard to determine why a claim wasn’t processed and why only a portion was covered when you have 100% coverage.
Not impressed with the app at all.

stepanovsv ,

Login with sms/email every time

This is ridiculous, app completely ignores the “remember me” option and you have to enter login, password AND SMS code every time you want to use it

Freaks me out every time I need it to check the coverage and stuff

BrittineS ,

Review

The app itself works fairly well. However there are a few items that my benefits cover me for that I cannot submit on the app. In addition, even though the app says “remember me” every time I open it I have to resubmit my username, password and answer a security question. Otherwise it serves its purpose and is fairly user friendly.

Developer Response ,

Hi BrittineS, we appreciate your feedback. Our team would be happy to look into these concerns for you, for assistance please email your contact information to us at: socialmedia.insurance@rbc.com ^CR

App Privacy

The developer, RBC Life Insurance Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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