Remitly CA: transfert d'argent 4+

This app gives me the confidence when sending money because all the relevant information is available on the app screen while you use it and you don’t have to look around for anything. Also the transfers have so far been delivered as promised.

Thank you, krishnant— this is great to hear! We do our best to be transparent, we are grateful for your feedback.

I am using Remitly to send money to India from Canada since February 2018. Tried to increase my limit (Tier 2) but they rejected with some unknown reason. Now I am not able to send money even with Tier 1 also. It’s throwing an error saying my 6 months limit was over and I can only send $18. Thank you for your support all these days, I just skipped to RemitR and I am happy with it.

Hello
We truly apologize for the delay in our response. We would like to extend our sincere apologies for the experience with our service, we know it's very important for you to have your remittances delivered without any hassle to your loved ones and it's never our intention to make things complicated. Please be aware taht we need to comply with ppolicies and bnking regulations as a financial company and when requesting an increase in your limit, we require certain information in order to approve it. Feel free to review more related information through this link https://help.remitly.com/s/article/sending-limits?language=en_US. If you have further inquiries, please contact us at any time through this link http://remit.ly/1tuvcjr.

The Remitly Team

Your call centre staff Raine is plain rude, arrogant, mannerless, doesn’t tell their name, defiant and think remitly is never at fault. Unbelievably she also hung up as soon as I gave the feedback back to her.
Your website says upload pay stub but then they call to tell you catch that to have a daily limit of 10k you need to have a salary of 6k per paystub wow ! Rudely dictating to send bank statement and threatening to delete the bank account. Dfuk publish all these catches. Publish clearly you need both not just say upload one of these and then we will waste your time later. Don’t waste people time now send the picture of your left thumb ...oh sorry it’s not looking great. Send the copy of your paysub with 2599.34 as your salary not more not less. Plain rubbish and unprofessional

Hello
We do apologize for the delay in our response. There are not enough words to tell you how much we apologize for any inconvenience related to the service we provided. Rest assured that it's never our intention to make things difficult and unpleasant for you. When it comes to sending limit increase, we require certain information to review and approve it. You can find this information through this link https://help.remitly.com/s/article/sending-limits?language=en_US.
If you have any doubt or concern, please contact us through this link http://remit.ly/1tuvcjr to better assist you.

The Remitly Team