Renogy DC Home 4+

Kick out the Renogy computer analysis and his team.

I have 4 recent Renogy Lithium batteries. The app only showed me 3 for several weeks before the 4th appeared. The icons showing a sun and the truck engine charging the battery only stay on the screen for 2 or 3 seconds and disappear to be replaced by a green D-cell battery icon. I lost the ability to check the RV level from the DC Home app. Renogy should fire the computer analysis and programmers. You are losing credibility over the months.

Not working properly …

It’s been a year I am using the app and even with all the update that were made, I still have issues with this app.

I bought the bluethooth battery in order to access everything from my phone instead of plugin cables for a monitor but this app is simply not working.

Since a week, my battery doesn’t go up to more than 20% even with the use of renogy ac/dc wall charger. After investigating my battery, the voltage is the same as if it was at 100%… suddently today, i refreshed the app and it changed from 26% level of charge to 100% … so the battery was full of charge but the app was saying otherwise. Not usefull at all !!!

Thinly Veiled Sales Tool

Renogy has clearly put far more effort into making this a sales tool than an actual useful App for monitoring a power system.
The monitoring functionality is limited, and mostly inaccurate.
It doesn’t update automatically; instead you need to back out a screen and reselect a device to get up to date data.
You can’t change (or even see) settings on any device in the App.
And to top it off, Renogy makes darned sure that their devices can’t communicate with anything other than their own terrible App.
I’d give it zero stars if I could. Not only should you not get this App, you should not buy Renogy products at all.

Réponse du développeur ,

We're sorry to hear that you're experiencing difficulties with our app.
• In Renogy products, we have two cases: 1. If you use BT-1/2 to access the device, then the same BT-1/2 and the same model of the device, you only need to add it once, we have the function of automatic connection on the home page and details page of the device, and you can re-connect it by calling up the app or refreshing it by pulling down the page. 2. For Renogy devices with Bluetooth, the same interaction logic is used, and you only need to add the device once.
• We restrict some of the device settings options, also for security reasons, to prevent misuse, there are some settings can be controlled directly through the device rather than Bluetooth is a little more secure.
• If you have more questions or suggestions, we hope you can leave us a message in the app community or email us at digital_service@renogy.com., thank you for your feedback.