Rinnai Central 4+
Rinnai America Corp
Designed for iPad
-
- Free
Screenshots
Description
PROs / Installers: Stay connected to Rinnai and your customers from anywhere. Register your customer's Rinnai appliances. Set up water heaters with your phone.
Rinnai Tankless Owners: Get connected to your Rinnai tankless water heater with Rinnai Central. Set your water temperature and control recirculation (if applicable) to meet your needs.
[FEATURES]
[For PROs]
-Set parameters and perform service on Rinnai RX/RXP/CX/CXP Tankless Water Heaters and I-Series Plus Boilers from your phone.
-Register Product: Remotely register products within 90 days of installation to help your customers extend their labor coverage. Restrictions apply.
-Set up a Customer’s Wi-Fi Module: Set up and configure your customer’s Wi-Fi module from your own phone
-Documentation: Always have the latest documentation from Rinnai
-Online Training: Access videos and training from Rinnai and track your personal progress.
-Order Parts: Access the Rinnai parts webstore from the palm of your hand.
-Troubleshooting: Diagnose codes at a glance with the Rinnai’s Troubleshooting Guide.
-Solution Selector: Choose the right Rinnai product for your customer’s needs.
-Rebate Finder: Find all rebates in your customers’ area.
-Rinnai News: Learn about the latest news from Rinnai.
[For RINNAI TANKLESS OWNERS]
-Manage: Adjust your water heating system temperature based on your family needs.
-Recirculate: Quickly activate recirculation (if applicable) from anywhere for faster hot water.
-Schedule: Ensure hot water is ready when it's needed with customizable daily schedules. Also, set vacation mode when hot water is not needed, saving money and energy.
-Status: View real-time status and maintenance alerts to ensure that your water heater is working efficiently.
-Find a PRO: Find Experienced Rinnai PROs/Installers near you.
[COMPATIBLE PRODUCTS]
Rinnai Residential and Commercial Tankless Water Heaters (2006 models and newer) with Rinnai’s Wireless Module (sold separately). Some exceptions apply. See User Manual for details.
Read our Data Use and Privacy Policy, Terms, and other important info in the legal section of our App Store description[LZ1] or at the web addresses below.
[Terms of Service]
https://www.rinnai.us/terms-of-use
[Privacy Policy]
https://www.rinnai.us/privacy-policy
What’s New
Version 4.2.0
Set up parameters and perform service on Rinnai I-Series Plus Boilers (Installer Accounts Only)
Ratings and Reviews
Warning
This app require you to register an account with full name, address and phone number just to connect to your own device. No option to connect without giving private details. Useless unless you want all your details on yet another database resulting in unsolicited calls.
Why this app?
Installed and created new account. I had issues with continue button but somehow after 20 tries it worked. After registering the device. I thought it will allow to manage but bummer it’s app isn’t designed to support the device. It looks like it needs Wifi module connection to manage the device and I don’t have it. So if you don’t have Wifi module then better not install this app.
Developer Response ,
We apologize for the registration issues - we have been experiencing some issues on registration confirmation, and are working on correcting it. All of our devices do require the Rinnai Wireless Module to interact with the module using the application. The RX/CX Series Tankless Water Heaters have Bluetooth for the purpose of setup by the installer and to use recirculation remote push buttons, but for end user interaction with the application, wireless communication using the module is required.
Create accent fail
Purchase a new unit, attempted to create a new account. When prompted to enter the verification number and press "continue"....nothing happens. Can press the button 100x and nothing happens.
Not impressed
Developer Response ,
We have been experiencing some issues with registration and the 6 digit authentication code. If you will send an email from the associated email address to rinnaicentral.iossupport@rinnai.us with the subject Verify, we will verify the account and you will be able to log in. We apologize for the inconvenience, and are working on resolving this.
App Privacy
The developer, Rinnai America Corp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Rinnai America Corporation
- Size
- 70.7 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 Copyright Rinnai America Corporation
- Price
- Free