Only run this app if you've been referred by a Ritter support agent.

Ritter Support runs a variety of network tests and diagnostics and allows you to share the results with the support representative who's working hard to solve your problem. This information will assist them in solving your issue quickly so you can go back to enjoying your Internet package to the fullest!

After running your scan, a Ritter support agent needs to look at the information collected, be sure to contact them once the can has completed.

What’s New

Version v1.20.09.17

iOS14 fixes and improvements.

App Privacy

The developer, Ritter Communications, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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