SC Mobile Hong Kong 4+

Name: SC Mobile Hong Kong
Rating: 4.7 (593 reviews)
Author: Standard Chartered Bank

Standard Chartered Bank

- 4,7 • 593 notes

- Gratuit

Description

The new SC Mobile App offers an extensive range of functionalities to take care of your banking needs, allowing you to experience smarter, smoother, and safer mobile financial services anytime and anywhere.
• The new homepage allows you to view your accounts at one glance, keeping you up with the account status. With Shortcut keys, you can access the daily financial management functions more conveniently.

• You can open an Integrated Deposit Account with SC Mobile without visiting a branch. Verify your login and transact with the built-in mobile security key - SC Mobile Key, without the need to wait for One-Time Password (OTP) via SMS.

• Under Pay & Transfer, you could use SC Pay (FPS) for instant payments and real-time transfers with mobile number, email address or scan the QR code. Cardless cash withdrawal in a fast and convenient way with QR Cash and Top-up AlipayHK™ or Octopus Wallet instantly without any additional fees are provided.

• Investment tab brings you diversified wealth solutions from equities to insurance.

• Through Discover, you can browse and apply for our product plans instantly. Whether it is deposits, credit cards, loans, or wealth solutions, you can find the right solution.

• In Services and Settings, you can manage your personal information, communication preferences, and view eStatements and eAdvices to keep a clear overview of your accounts.

• Having any questions? You can go to the Contact and Support page for support on your banking needs through the 24/7 chatbot service provided by Stacy or personalized service from myRM and our live agents. E-Ticketing and e-Appointment are provided to make it more convenient for you to pay a visit to our branch.

SCB Head Office Address:
32/F, 4-4A Des Voeux Road Central, Hong Kong

4 juill. 2024

Version 7.4.1

We're constantly improving the SC Mobile HK App, the update includes:
• New features under Integrated Deposits Saving Account ‘Manage’ tab: Manage card transaction limit and Cancel or replace card
• Bug fixing and improved experience

4,7 sur 5

593 notes

Worst online system I have ever used in HK

Security trading system is another one. Two times per week cannot successfully log in. The counter authorization method using mobile is so stupid and complex that I would rather use a token. Will close the SCB account because of their internet banking. Crap

Worst Banking App to Exist

How can a global bank’s app be this terrible?

I use at least 4 other banking apps and none of them are as unintuitive and unnecessarily complicated as this garbage.

Customer support both in person and on the phone don’t know what’s going on 9/10 times. Every small issue takes multiple visits and calls to resolve.

Definitely closing my account, the Cathay card is 100% not worth having to put up with this garbage.

Hi miichael_ma, this is not the experience we would like you to have. From your rating, we understand that there is still room for improvement in SC Mobile. We hope to give you better experience in the future! ~ Sasa

App Non-Responsive

App has not been responding recently as of 8-MAY-2023.

Thank you for leaving your review, BrazenBull888! From your rating, we understand that there is still room for improvement in SC Mobile. You are suggested to re-install the App if still facing same issue. ~ Sasa

Le développeur Standard Chartered Bank a indiqué que les pratiques de l’app en matière de confidentialité peuvent comprendre le traitement des données comme décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur.