Seoul Subway - Official App‪.‬ 4+

SeoulMetro Official Subway App

seoul metro

    • 2.7 • 3 Ratings
    • Free

iPhone Screenshots

Description

Korea’s first Seoul Subway App devoted for foreigners (Official)
Line map, route search, use information, real-time train information, tourism line map

Seoul Subway App is developed by Seoul Metro which operates Line No.1~8 of subways in Seoul to enhance convenience of foreign subway users in Seoul. This app enables foreign travelers to use a subway without inconvenience from boarding, transit to arrival of a train by receiving location-based information.

Detailed features are as follows.
▴ search a route by station name, No. and destination
▴ display real-time train information by station or line
▴ provide information of subway stations, notification of arrival station, congestion level of a train based on the current location
▴ receive a situation alarm in case of the delay of a train
▴ receive a guide service to find restrooms within a station, exits and transit.
▴ provide information on tourism attractions around a station and subway line map for Seoul’s famous tourism destinations

The app is easy and convenient to use with simple design and configuration.

[Essential access right]
- call: to call to a station office and emergency contact
- file and media: to download data in need of operating the app such as a line map and others
- location and nearby device: to receive the boarding location of a train, arrival notification service, report a complaint on a train

[Optional access right]
- camera: to take a picture when reporting a complaint
- microphone: to use a mode for people with transportation vulnerability and Google voice recognition service

What’s New

Version 3.9.3

For the "Complaint Report" menu, update the items as follows:

- **Public Order Violation**
- **Environmental Complaint**

Ratings and Reviews

2.7 out of 5
3 Ratings

3 Ratings

CartoonChess ,

Translation errors

Most notably, on Realtime > Line 2, the “Inner” and “Outer” labels are reversed. (성수행 flag label also sometimes “Seongsu,” but more often “Sungsu.”)

Developer Response ,

Thank you for bringing these issues to our attention. We sincerely apologize for the confusion and inconvenience caused by the incorrect labeling of the “Inner” and “Outer” directions on Line 2 in the Realtime section of the Ttotta Subway app. We also appreciate you pointing out the inconsistency in the spelling of the '성수행' station name.

Please be assured that our team is already working on correcting these errors to ensure the accuracy of our app's information. We understand the importance of clear and correct labeling for the convenience of our users, especially when navigating through the subway lines.

Your feedback is invaluable to us as it helps improve the Ttotta Subway app. We are committed to continuously updating and refining our app to meet the needs of our users and provide a reliable service.

We apologize again for any inconvenience these issues may have caused you and thank you for your patience and understanding. Should you have any more observations or require further assistance, please do not hesitate to reach out.

Thank you for using the Ttotta Subway app, and we look forward to providing you with an improved experience.

Charles Hong ,

Crashes

If you tap the up or down arrow to quickly change the departure time for any route, it will crash the app. Download any other app.

Developer Response ,

Thank you for bringing this specific issue to our attention. We are truly sorry to hear that the Ttotta Subway app is crashing when you attempt to quickly change the departure time for any route using the up or down arrow. This is certainly not the user experience we aim to provide, and we sincerely apologize for the frustration and inconvenience this has caused you.

Our development team has been notified of this issue, and we are prioritizing its investigation and resolution. We are committed to ensuring our app's stability and reliability, and feedback like yours is invaluable in helping us identify and address problems promptly.

In the meantime, we recommend ensuring that you have the latest version of the app installed, as this may contain improvements and fixes not present in earlier versions. If the issue persists even after updating, please consider providing us with more detailed information about your device model and operating system version, as this will assist us in our troubleshooting efforts.

We appreciate your patience and understanding as we work to resolve this issue. We are dedicated to making continuous improvements to the Ttotta Subway app, and we hope to regain your trust in our service. Should you have any further feedback, questions, or need assistance with anything else, please do not hesitate to contact us directly.

Thank you for your support, and we apologize once again for the inconvenience you have experienced.

App Privacy

The developer, seoul metro, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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